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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hello, I changed my credit card last month and recently I got an email asking for changing my credit card data. My mother did not know how to do it and she created a new family plan by mistake. My brother and dad joined and after we had seen what she...
I did by my payment for yearly family plan on October/14/2022 but it still not visible in my account .Anyone please help Me with that
I need to be able to play one playlist on my phone and another on my Google speakers at the same time, but with the same account. I upgraded to the family plan, but it didn't solve it. I am listening to music on my phone, then my kid wants to listen ...
PlanPremium FamilyCountryGermanyDeviceALL! My Question or Issue I was removed from Spotify Family subscription because I would not have verified my residency in an email. BUT I have never received an email about this, so I could not verify my residen...
PlanFamily PremiumCountryIn Luxembourg travelling but living in SwedenDeviceiPhoneOperating SystemiOS My Question or IssueI cannot add a new account to my Family Premium because I am travelling and not at my home address. I will be travelling for som...
Hi,Steps to reproduce my problem:1. Got Spotify Premium, as a single user, account registered in Hungary2. Traveled to Croatia for holidays3. Upgraded plan to Family Premium, so that my whole family can use Spotify4. Registered a Spotify account for ...
I've recently listened to a podcast but I don't want it to appear on my Spotify home screen. How can I delete that?
When I try to accept the invite from the Spotify Family plan manager. The error says -"We couldn’t confirm that you live with the plan manager for this Premium plan. You can join someone else’s plan again in 12 months.Or find another Premium plan tha...
Al seguir con este detalle, ya eliminé y reinstale la app pero sigue marcando me este error, llevo todo el día con el mismo error y no me da solución nada de lo que hago, necesito ayuda.
There are 4 people on our Family Plan, three get Premium but one still gets ads etc. Does anyone know how to fix this?
Hello, I have a Family subscription and use a PC (Windows) with Spotify running on it for my main music system. I can stream to the PC, but my girlfriend can't (included in the Family plan, and on the same WiFi).Also, if she starts playing something ...
I received a family account invite link, my address matches the account creator but it still says "You can't join this plan - We couldn't confirm that you live with the plan manager for this Premium plan. You can join someone else's plan again in 12 ...
Antes, quando a música terminava de tocar automaticamente começavam as músicas novas. Hoje quase sempre isso não ocorre, mesmo com a função autoplay ativada.
Ik heb me bij een familie account aangesloten met mijn account, terwijl ik nog premium had. Nu is echter de betaling van €9,99 doorgegaan op mijn rekening (van de maandelijkse premium betaling), hoe kan ik dit geld terug krijgen, want mijn vader beta...
I had a prepaid month of duo in Spotify It had 2 days left before ending so I bought via MasterCard a prepaid month of family now when I opened the app I couldnt invite anyone and it showed the plan that it was still a duo not familyPlanDuo/family/Pr...
PlanPremiumCountryUSDeviceiPhone 14 Pro MaxOperating SystemWindows 10 Pro My Question or Issue Hello, I have a strange issue. I've "downloaded a local file" track (MP3) and added it to a Playlist and when I select the track, all of my Echo devices gr...
Hello If I were to temporarily remove a family member’s account from our duo membership, for say two weeks, could I then re-add them at a later date? It says you can only switch duo membership once in 12 months so I am not wanting to risk it unecessa...
Hi everybody ! I would like to unsure that playlists of my son (and mine of course !!) with whom I have a DUO plan will keep his playlists in the frame of a FAMILY plan so that brother, sister and wife will have also their own access. Thanks in advan...
I'm on a Premium Family plan that i joined about 2 years ago, but I no longer speak/live with the people on said Family Plan and i want to create my own new Premium Family plan with my new roomates, my question is, can i do this or do i have to wait ...
Quiero tener un plan familiar, ya realice el pago, pero no me permite configurar la dirección, se queda cargando. Actualmente tengo un plan individual, creo ese puede ser el problema. PlanPremium Individual CountryMéxico Device(Lenovo)Operating Syste...