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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFamily PremiumCountryMéxicoDeviceDesktop PC and LG smartphoneOperating SystemWindows 11 and Android 12 My Question or IssueI have upgraded my premium plan to a family version now that my nephew wanted his own account, so I created a new one for h...
PlanPremium FamilyCountryNetherlandsDevicePC, tabletsOperating Systemwindows 10 64-bit My Question or Issue Found the same question posted in 2016 and 2018. Still wondering. Before I can add my children into the family account, I must make them a spo...
Hi, my problem is that I registered my Spotify in Poland, and chosen family Spotify, then I moved to Denmark and trying add my girlfriend to it, she has Spotify registration on Denmark and there is some issue to add her, I did sent her invitation, I ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFamily PremiumCountrySouth Africa DeviceSamsungOperating SystemAndroid My Question or IssueHey Guys, I have just signed up to Spotify family account. I have a son who had his own premium that I have sent the link to move across and 2 daughters th...
Plan: Premium FamilyCountry: Ireland Device: All devicesOperating System: Multiple OS Hi there,I have a Premium Family plan that includes my daughter's account - I can see it on the plan and have also checked through a playlist of hers, so it exists!...
Hi! I’d like to join Family plan, but other members and I live in different countries. Would it be possible for them to join me? thank you in advance!
Hi, I would like to change the payment method for my Family plan, but I can't find the option to do so. The method described in the Support section doesn't work. Any advice? Thanks!
PlanSpotify DuoCountryPolandDeviceiphone 6s and iphone SEOperating SystemiOS 14My Question or IssueHi Guys,my question is mostly added in title: I want to change subscription from Spotify Duo to Spotify Family. My wife is a partner in Duo and has lot...
PlanPremiumCountryRussian->UkraineMy Question or IssueCan i change family country from russian to Ukraine ? Because to change country i have to update payment method but i can't do this with new rules. Or i can update country when my family subscript...
Why is it called a "family" plan when it's not really a family plan at all?It should be called a household plan. I want to share my "family plan" with my boys and my sister. They are family but they don't live with me. My boys live with their mother ...
After everyone was logged out of Spotify a couple of days ago my husband cannot login to his account. I have Premium Family, I have had it for a long time and my husband has always been added to it but since being logged out we cannot get my husbands...
BonjourDepuis le crash de Spotify, tout le monde a pu se reconnecter à son compte à l'exception de ma jeune fille... Impossible de retrouver l'adresse mail et le mot de passe que nous avions renseignés.Dans mon profil je vois bien les différents comp...
PlanPremiumCountrySweden DeviceiPhone's different typesOperating SystemiOS 10 My Question or IssueI have three family members on my Premium account, they have had their users for around three years or more. Yesterday Spotify was down at least in Swed...
Dear community,As of yesterday I was suddenly logged out of all my apps and devices. I live in the Netherlands, but I am currently in Norway. I received an error stating that I extended my use of Spotify in a different country and should change my se...
I listen to a lot of podcasts, but had taken a break before listening again yesterday. While listening, I saw on the Spotify lock screen Music Player that the podcast was being interrupted by 30-60 second commercials from StateFarm, etc. I recognize ...
PlanPremium FamilyCountryUnited StatesDeviceiPodOperating SystemiOS 10 My Question or IssueWhen I share a playlist that contains only podcasts with my child's Spotify Kids account, none of the podcast episodes show up on my child's Spotify Kids app. ...
PlanFamily PremiumCountryUSA My Question or IssueFamily mix wont pop up on my family account page and I I'm the owner of the plan I had the plan for around 3 weeks.
Hi. Today switched from my 3 month Duo subscription to a 3 month Family subscription and paid for the same. However, my account still shows I'm using Duo. I read on the website that you could switch between plans. I've got the receipts. Also, will I ...
Do you know why the name of my re-subsription plan is: family premiun v2? What V2 mean? Thank you.