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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue how to permanent disable shuffle for playlists?on computer and android app? very anoying to ...
PlanPremiumCountryJapanDeviceOperating System My Question or IssueWe currently live in Japan, but are considering going to the Philippines to live for a while. I am the manager of the family plan, and I want to renew it in the Philippines when the cu...
Hi I have family premium & my daughter was included in this, until it just stopped working. Sent her a new invitation (after finding a bogus person in my account!) & she gets message that username & password invalid and can't log in. Any help appreci...
PlanPremiumCountrySouth Africa DeviceiPhone 11Operating Systemios 14.4 My Question or Issue How do I permanently remove these adverts. I pay to not have ads. What gives?
PlanPremium FamilyCountry Brazil My Question or Issue Sou a tilular do plano familia (pagante) e um dos membros da familia (irmã) que faz parte do plano precisa viajar para os EUA por 6 - 10 meses, ela terá acesso as playlists e a conta dela fora do ...
Spotify: why do family members only have 7 days to confirm their address? Why not 30 days?why don't members have until 11:59 PM local time to confirm their address? The 7 days is not based upon a 24 hour clock. So if Spotify sends the confirmation em...
Hi Spotify,although somebody marked this as solved: This is NOT the case!Please read all the comments in:https://community.spotify.com/t5/Premium-Family/FAMILY-AND-ECHO-ALEXA/td-p/4645953/page/4and then please ACT!!!!If my kids wouldn't urge me to st...
Regardless of whatever device I use (Samsung Galaxy phone, ipad, Win10 pc) I simply cannot get to see the Alexa devices in device list to playback on. I have 2 Google Home in house and I can see and playback on these. Depending on network i choose co...
I am currently a Premium user and trying to upgrade to a family account. PlanPremiumCountryIndia My Question or IssueWhen trying to upgrade to a family plan on the Spotify website, I continuously get the below error.
PlanFamily Premium (Not Owner)CountryAustraliaDevicePixel 5Operating SystemAndroid 11My Question or IssueI was wondering, I've had my spotify account for years, and it still hasnt learnt i like Rap instead of EDM now, and i also have thousands of art...
My daughter has a Spotify kids account and she's old enough now that she does need to have the restrictions of a kids account. I want to upgrade her account on my family plan but the only option I have found so far is to delete her user and re-add he...
PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Premium for FamilyIreland Daughter has google home in her room. I was a Premium user, and I switched to Premium for Family as I was tired of listening to my music in one room, only for it to go silent and I would hear Taylor Swift in her room. She wo...
PlanFamily PremiumLandDeutschlandMeine Frage:Wenn ich bereits ein Premium Abo hatte und 2 Tage nach Verlängerung meines Abos einem Family Plan beigetreten bin, bekomme ich dann den Betrag erstattet oder muss ich diesen trotzdem bezahlen? So gesehen w...
PlanPremiumCountryIndiaDevice(iPhone 11 Pro)Operating System(iOS 14) My Question or IssueI recently switched from Spotify Premium (solo) to the Premium for Family plan. To do this, I first canceled my existing premium subscription and then paid for t...
I changed my password on a laptop, logged in, all my playlists were gone. My account also changed to free. I was re-invited to the family plan, but my playlists are still gone. HELP!!!
PlanPremiumCountryBrazil DeviceiPhone 11, computer, etc.Operating SystemiOS, Windows 10,etc. My Question or IssueI have a premium family account and every time I add my wife, after a few minutes her account switches back to free, with ads, etc. We tr...
Spotify cannot find my address. It suggests a neighbour but the inline help suggests not registering on another persons address. Then Spotify suggests using a local landmark but there are none. If anyone can help us be super grateful. Plan: family Fr...
We've been trying to get one of the people living with us into our Family Account but it doesn't work: We click the link, enter the address, that seems to be working but once we confirm the address, we get a generic "there was a problem, please try a...
I'm paying for family membership and my wife is the only member at the moment. We're about to add my family members. But when I go to Family there is no option to add more family members. The "How to" guide" is retarded as it shows a screenshot of so...