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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIm not the plan manager of our family account but want to delete it. Our plan manager cant ac...
Plan: Family PremiumCountry: United StatesDevice: Phone and ComputerOperating System: Android and WindowsMy Question or Issue:I have had the family premium for years and my wife and I both listen, using my profile, so when one of us listening and the...
Plan: PremiumCountry: United Kingdom. Device(iPhones 11, 8 & 7") My Question or IssueHi community, I've had a Spotify Premium account for years, created when I used to live in the UK, but now I live in France. I just created a Family Premium account ...
PlanPremiumCountryIndiaDeviceHP PAVILION DKOperating SystemWindows 10 My Question or IssueSo I had a premium duo plan going and wanted to upgrade to premium family but spotify didn't let me. so I cancelled my current plan which was gonna expire after...
Plan Family Country canada Device (iPhone SE Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have changed to the family premium subscription with one member registered. In september... However, still only one user is a...
Hi, I just upgraded from a Spotify Premium to a Premium Family account so my daughter's music and audio books can run through the Spotify Kids app. My Spotify account is tied to my Facebook account, so I've tried logging into Spotify Kids through the...
PlanFamily PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently got Spotify Family and I started getting emails that I have cancelled the Spotif...
PlanPremium FamilyPortugal Device(Honor 6x)Operating System(Android) My Question or IssueCan I pay the Premium Family account with a gift card?Is it possible to change the method of payment from Pay Pal to a Gift Card?Looking forward to hear from you...
PlanPremiumCountryAustraliaDeviceGoogle Home DevicesOperating SystemN/A My Question or IssueFor the last year or so I consistently get errors when trying to play Spotify via Google Home devices (3 x nest mini, 1x nest hub, 1x nest hub max) and I've h...
PlanFreeCountryUnited KingdomDeviceOnePlus 6T & Lenovo Thinkpad T480sOperating SystemAndroid 9 & Ubuntu 20.04My Question or IssueI have the explicit filter enabled on my account, I cannot disable it as it says underneath 'Explicit content can't be pl...
if I delete someone from my family can I immediately replace them with a new family member? I read that if I send a join link, it will remove a current member but does it randomly choose a member, or do I select? I hope that all makes sense, thank yo...
PlanPremiumCountryHong KongDevicePCOperating SystemWindows 10 My Question or IssueJust upgraded from Premium to Premium Family. Performed the upgrade on a PC running latest version of Win 10 and Google Chrome. As I was trying to add member at the Spo...
PlanPremium (family)CountryThe Netherlands Device(Samsung a8 (2018), Dell G3)Operating System(Android Oreo, Windows 10) My Question or IssueMy sister and I have signed up for a Premium-family subscription, but she has used a very specific address for...
PlanPremium/ FamilyCountryLuxembourg / Germany My Question or Issuehello community,my girlfriend moved from germany to luxembourg last year to live with me here in luxembourg. She has premium in germany and I have premium in luxembourg. Now I have bo...
PlanPremium My Question or IssueI didn't pay for premium so you could interrupt my listening with an ad. Pretty annoying Spotify.
Plan: Premium FamilyCountry: USADevice: Any I've enabled the explicit content filter on several of my kids' accounts (part of our family plan). However, this filter seemingly does nothing other than prevent them from playing a song already categorize...
This is such a pain. I've always had trouble adding family members to my account. It n ever works, spotify has the worst premium system ever. Ok so now, I moved from france to georgia. My niece lives with me, I send an invite, she puts my french adre...
PlanPremium FamilyCountryIrelandDeviceAndroid phones, Google home mini's, PCOperating SystemAndroid Oreo, Windows 10My Question or IssueA common question on these threads. The issue is with Premium for Family: If I am listening to my account on my PC...
I just received an e-mail saying "Spotify joined you on Premium Family". I checked the Premium Family tab in the account profile, and apart from one of my daughters being listed twice, the list under "People on this plan" appears to be correct (there...
I just upgraded my free account to family premium. I also added my husband and two children to the family account.They already have individual premium account separately.Will their charging stop automatically?