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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Hola, Acabo de contratar el plan familiar y envié la invitacion a un
familiar mío.A mi familiar le ha llegado el mail con la invitacion,
inició sesión con su cuenta de spotify y sin embargo, al confirmar el
código de invitacion, le aparece el mensaje...
Hola, Acabo de contratar el plan familiar y envié la invitacion a un familiar mío. A mi familiar le ha llegado el mail con la invitacion, inició sesión con su cuenta de spotify y sin embarg...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook
Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue We use sonos speakers, we are having issues playing
different music on different speake...
Plan
Free/Premium
Country
Device
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue...
My daughter missed the mail in which she were supose to to verify the
adress when I have added her to my family plan. Now Spotify says that I
have to wait 12 month before I can invite her again. This cant be
possible!? What can I do to get a new chan...
My daughter missed the mail in which she were supose to to verify the adress when I have added her to my family plan. Now Spotify says that I have to wait 12 month before I can invite her again. T...
is there any ways to purchase the family plan 12 months (or more than 1
month) at once? overlapping the monthly would be nice too, so the plan
ends up on 2022.we are using 1 month free for the first purchase.and i
can see anything except monthly now
is there any ways to purchase the family plan 12 months (or more than 1 month) at once? overlapping the monthly would be nice too, so the plan ends up on 2022. we are using 1 month free f...
The "Popular with listeners of..." section of my Home needs to be
deleted, hidden, etc... ANYTHING so it is gone ASAP. Please help. (The
subject matter of it has caused a great deal of complications for me.)
The "Popular with listeners of..." section of my Home needs to be deleted, hidden, etc... ANYTHING so it is gone ASAP. Please help. (The subject matter of it has caused a great deal of complications ...
PlanPremium FamilyCountryPortugal DeviceAnyOperating SystemAny My
Question or IssueI have a Family Plan with my brother in law and my wife
in the same plan, we live in the same house. About a month ago I
received an email for my brother to check his ...
Plan Premium Family Country Portugal Device Any Operating System Any My Question or Issue I have a Family Plan with my brother in law and my wife in the same plan, we live i...
like the title says, the host of the premium family account sent me an
invitation link, which worked. But i was always connected to my previous
normal premium account, so i proceeded to deactivate my premium account,
which deactivated also my family ...
like the title says, the host of the premium family account sent me an invitation link, which worked. But i was always connected to my previous normal premium account, so i proceeded to deactivate m...
PlanPremium Family PlanCountryUZBEKISTANDeviceSamsung Galaxy Note
10+Operating SystemAndroidMy Question or IssueHi! As far as I
know,spotify has recently became available in Uzbekistan and I wanted to
get a family premium plan.However, only individua...
Plan Premium Family Plan Country UZBEKISTAN Device Samsung Galaxy Note 10+ Operating System Android My Question or Issue Hi! As far as I know,spotify has recently became available in U...
PlanFamily PremiumCountryKenyaDevice(Echo Dot 3rd Gen; Spotify on Chrome
browser)Operating System(Echo Dot software version 4463522692) My
Question or IssueBrand new to Spotify. If any family member on our
Family Premium account plays Spotify on thei...
Plan Family Premium Country Kenya Device (Echo Dot 3rd Gen; Spotify on Chrome browser) Operating System (Echo Dot software version 4463522692) My Question or Issue Brand new to S...
PlanFamily PremiumCountryUKDeviceiPad Air & Windows AppOperating
SystemiOS 13 & Windows 10 My Question or IssueI have a family premium
subscription and my windows PC logged into one account and my wife's
iPad logged into another. Till now this worked...
Plan Family Premium Country UK Device iPad Air & Windows App Operating System iOS 13 & Windows 10 My Question or Issue I have a family premium subscription and my windows P...
I'm thinking of upgrading to a family plan. Do you still have individual
favorites with family favorites if you upgrade to a family plan from a
premium plan?
I'm thinking of upgrading to a family plan. Do you still have individual favorites with family favorites if you upgrade to a family plan from a premium plan?
Need help setting up 2 people on a Spotify Premium Duo account and
Sonos. With 2 accounts (the Premium with a 2nd person as a guest on the
Duo plan). The problem is we can't separately stream from our phones
using our individual Spotify accounts to c...
Need help setting up 2 people on a Spotify Premium Duo account and Sonos. With 2 accounts (the Premium with a 2nd person as a guest on the Duo plan). The problem is we can't separately strea...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueI have been using headspace for some time, and I've
noticed that premium plans can add headsp...
...ave been using headspace for some time, and I've noticed that premium plans can add headspace to tjeir plan. And that's an awesome idea! Unfortunately, Family plans can't... Please add this feature, s...
PlanFamilyCountryGermany So basically this is a throwaway as I'm moving
away from Spotify but I was the admin of my Family subscription and I'm
still being displayed as such even though I deleted my account more than
a month ago. 3 members of my fami...
Plan Family Country Germany So basically this is a throwaway as I'm moving away from Spotify but I was the admin of my Family subscription and I'm still being displayed as such e...
PlanFamily PremiumCountryEstoniaDeviceAmazon echo My Question or
IssueDoes Spotify intend to add it in the future or has the idea been
rejected?The suggestion to connect different speakers to different
Amazon account would lose a lot of Alexa feature...
Plan Family Premium Country Estonia Device Amazon echo My Question or Issue Does Spotify intend to add it in the future or has the idea been rejected? The suggestion to c...
Plan: FamilyCountry: USDevice: Google Home Mini I'm an Apple Music user,
but we finally made the leap to using Google Assistant and we bought 4
Google Minis throughout the house which we use as speakers in the kids
room and as assistants to connect o...
Plan: Family Country: US Device: Google Home Mini I'm an Apple Music user, but we finally made the leap to using Google Assistant and we bought 4 Google Minis throughout the house w...
I just moved from Spotify premium to family plan. While the payment is
successful, I am not able to get the Premium Family link in my profile
and hence unable to add family members. Tried it through the web and
spotify app on iPhone and Android. What...
I just moved from Spotify premium to family plan. While the payment is successful, I am not able to get the Premium Family link in my profile and hence unable to add family members. Tried it t...
I joined my family plan in 2020 and lost access in January 2021, however
according to the statement (Members can only switch Family plans once a
year.) which is not clear enough, does this mean I can switch once (i.e
from one family plan to another) ...
I joined my family plan in 2020 and lost access in January 2021, however according to the statement (Members can only switch Family plans once a year.) which is not clear enough, does this mean I c...
PlanPremium FamilyCountryHungary My Question or IssueHi, my wife just
kicked out of the family subscription within the 7 days of notice
period, though she tried to verify the address in the instant, however,
the site was not reachable in the first tw...
Plan Premium Family Country Hungary My Question or Issue Hi, my wife just kicked out of the family subscription within the 7 days of notice period, though she tried to verify the a...
PlanFree/PremiumCountryBelgium DeviceSonos, Echo Dot My Question or
IssueI have a Spotify Premium Family account. So we should be able to
play each on different devices different music. This does not work. It
stops playing when another song is activa...
Plan Free/Premium Country Belgium Device Sonos, Echo Dot My Question or Issue I have a Spotify Premium Family account. So we should be able to play each on different devices d...