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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I'd like to add my new husband to my family plan. He currently is subscribed to Premium individual. When he joins our family, will he lose his saved music and playlists?
PlanPremiumCountryPolandDeviceall devicesOperating SystemAndroid and Windows 10 My Question or Issue After entering my home address, an error pops up and I can't join Family Premium. ,,Please try again later,,
PlanPremiumCountryTaiwan DeviceDesktop(Windows)Operating SystemWindows 10 My Question or IssueMy brother just unsubscribed from his own premium plan and we decided to start a new family plan, which allow us to add up to 6 people in our family to our ...
PlanPremiumCountryunited statesDeviceOnePlus 8My Question or IssueEvery time I try to put in my address before inviting my roommate to a duo plan it says the address is not specific enough but I've listed my apartment number in as many ways as I can ...
Hi. Does family premium include Hulu and showtime? (I have premium now and am thinking of upgrading for the kids) PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Q...
Hi, we are 8 people living in my house but the max for Spotify Family is 6. Can that be changed at all? We are willing to pay a little extra.
PlanPremium SoloCountryCanadaDeviceiPhone X, iPhone Xs.Operating SystemiOS 13, iOS 14 Beta, Windows 10, Amazon Alexa, Google Nest. My Question or IssueI currently have the Premium Solo plan and am looking to change to the Premium Family in-order to a...
PremiumCountryUSADeviceIphone 11Operating Systemlatest ios not sure the number My Question or IssueDoes the owner of my family plan have access to my playlist? It's public but can he/she edit it? When i checked my followers, he/she had my playlist un...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan FamilyFree/PremiumCountry sweden Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo...
PlanPremiumCountryAustraliaDeviceComputer/PhoneOperating SystemIOS/Windows/Android My Question or IssueI am trying to join my families premium plan, and whenever I type the correct home address through the join process it doesn't do anything. I type ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have had spotify family for about a year without problems. Now when my partner is listenin...
PlanSwitch from Premium to Premium FamilyCountryChange from Bahrain to SwitzerlandDeviceiPhone X My Question or IssueMy Daughter and myself have each been using a seperate premium account for 4.99$ each. The credit card I used to pay for these accoun...
Recently I signed up for the Premium Duo program. My boyfriend already has an account and he was added to my duo account. Does he need to cancel his subscription so as not to get double-charged? Otherwise, if he cancels his premium payment will it ca...
Premium/CanadaDevice: iPadOperating System: iPad OS My Question or Issue: (Crossposting because the direct link to create new topics on the main community hub posts into Playlist Share... for... some reason.)Let’s make one thing very clear. I have ad...
Hi, I'd like to be able to use my account (family) with my phone and at home at the same time.My Sonos and google home devices are linked to my Spotify Premium account but when my family want to listen music at home, I cannot listen music on my phone...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have the family plan which has duplicate accounts on them. I need to be able to see the ema...
Hi All,Both son and daughter has premium and I am looking at an account also.So, looking at the Family Sub so my wife can also have an account.HOWEVER, my daughter will be going to Uni in a few weeks.She will be living away from home, but still legal...
Plan: PremiumCountry: Philippines Hi! I just updated my credit card details after a payment error, and now I couldn't get back to my premium family plan. I am now just registered as a premium user. When I try to upgrade, I get a notification saying: ...
PlanFamily/PremiumCountryUK DeviceiPhone and AndroidOperating Systemn/a My Question or IssueI have jut installed Spotify kids on my child's iOS device, having used the normal spotify app for each family member for some time. However, when I then try ...
Hi, I want to add my 12+ Year old Twins to my Premium Family Account but they have to register a new Account. Due to german Regulations in Spotify AGBs, they can only register at the age of 16 (With parental agreement) or older. There is Spotify Kids...