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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
What to do after carelessly breaking the terms and conditions? A few years ago me and my friends wanted to have Spotify Premium for as cheap as possible and didn't think twice about any terms or conditions for it. Just recently my conscience woke up ...
PlanFree/PremiumCountry PolandDevice(Galaxy S7, PC)Operating System(Android 8.0, Windows 10) My Question or Issue So im trying from a week to buy a Family Subscription and i have all time errors:My cards Mastercard and Visa -> "Payments failed. Try a...
PlanPremium for FamilyCountryAustraliaDeviceWindows Laptop and iPhonesMy Question or IssueWe have just upgraded to Premium for Family. After a couple of days I am getting artist suggestions, podcast suggestions and recently played items relevant to o...
Hi,I just upgraded from my Free account to Premium and all was ok, my account showed Premium and I got 3 months free as per the offer.I then purchased The Family Plan for max 6 people with the 3 months free special offer - my understanding was that I...
Hi there, my husband as signed up for the family premium account.When im trying to add my self to account, i cannot, im tried on multiple devices and still cannot connect.
PlanPremiumCountryTurkeyDeviceiPhone 7Operating SystemiOS 13 My Question or IssueI've been using Spotify premium for several years and have to upgrade to Family plan because of kids. What happens to my playlists when I do so? And also, will stats, li...
PlanPremium FamilyCountrySouth africaDeviceSamsung Galaxy J7 Prime Operating SystemAndroid Oreo, My Question or IssueI can't pay for spotify premium family using my card... everytime I get redirected to the vodacom payments screen. Why can't I just p...
PlanPremium for Family CountrySweden My Question or IssueWhen will we be able to use Spotify for Kids in Sweden?Also, is it possible to use google nest (with voice recognition) to access content for a kid-profile/acocunt? /macoo80
lanFamily PremiumCountryGermanyDeviceSamsung Galaxy, Computer, Laptop, WebappOperating SystemAndroid, Win10 My Question or IssueMy family consists of people who travel a lot and may even be away from home for a longer time period due to job and other...
PlanPremiumCountryNorwayDeviceWindows Computer (fully upgraded)Operating SystemWindows 10 My Question or IssueWe just got the family plan, and added two excisting accounts and created two new ones into the plan. While trying to add songs to one of th...
I have premium family and I sent the invite so my husband can sign up under his OWN account name. When he plays spotify on his android phone (under his account) on our sonos speaker, and I am down the street at a park with my iphone and spotify, usin...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Family plan does not work for me. There is NO place to add family members. I see no slots. p...
PlanPremium familyCountry Device(iPhone 8, iPhone 7Operating System My Question or IssueI have the premium family plan. My son and i are not able to download music. That option is not there. Why?
PlanFamilyCountryGermanyDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueIch habe eine Frage und zwar können Familienmitglieder meinen Family Abo ohne weiteres kündigen, obwohl ich der Aboersteller bin?
PlanPremiumCountryUSA Device(iPhone My Question or IssueThe explicit content filter is off, but on the iphone app it is still blocked.
Hello there, I read about the Spotify premium family plan and wanted to upgrade my account to the family for my family and I, after several attempts I can't seem to find the option for the family plan, I am a user in Israel, is the family plan not an...
Everyone in our family has been able to join the family account except for my son. -he keeps getting an error message. He has a premium account. does it have to be changed back to a free account before he can join? Can he do that or does tech need to...
My Question or IssueIn a family subscription must everyone have the same phone (Apple or Android) or can some have apple and some have android phones?
I am trying to add my Family Members to my Family Plan and they are confirming the same address as our account, but it says they are in a different country, which is not true. Can you please fix this!! PlanFamily PlanCountryUSADevice(iPhone 8, Samsun...
**bleep** everyone!The names Carlos and I have a the Premium Family plan. and everything good so far.but something new landed on my lap. A great friend of mine moved to Mexico and she working for a while. Now I like her and trust her and want to add ...