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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium FamilyCountryEstoniaDeviceTried several ones, same resultOperating SystemTried several ones, same result My Question or IssueI have just signed for Premium Family in Estonia and shared a link with my wife. After logging in into Spotify, s...
premium familyCountryLuxemburg/SwedenDeviceipad(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI switched from premium to family premium and sent the invitation to my husb...
Plan: PremiumMy Question or Issue;Dear all, I'm a subscriber since many years and considering an upgrade towards premium for family. I understand that this upgrade will require a higher monthly contribution. However I see that new users can get it fo...
I have had Premium for a few years. Last year moved from South Africa to Australia. Now I am trying to change my country to Australia. The system accepted the change as I have entered an Australian credit card number. However, it won’t give me the op...
Hello, can I share Spotify Premium Family with my partner (we are not married and have different last names)? We live together at the same address (in Germany). Unfortunately I have not found anything in the help section. Thanks a lot.
I have a profile under a Premium Family Subscription. The last few weeks, I am hearing adverts when listening to podcasts. There is no set frequency for them, they just come on. They are usually for shows on Sky TV. No one else on my subscription lis...
I am part of a family subscription, but I want to leave it and start my own family subscription and become the owner, but I couldn't find a button for it when I fo to change my plan.. how can I do it ? Thank you..
Premium FamilyFrance I have subscribed to Family from Premium, and ticked the box to share all playlists with new family members. My husband set up a new account on the Family subscription but cannot see any of the shared playlists.How do you access ...
PlanPremium FamilyCountryIndonesiaDeviceiPhone 7+, MacBook Air 2017Operating SystemiOS 13.3.1, macOS Mojave My Question or IssueHello. I've subscribed for Spotify Family Premium since January 30, 2020. I was using my Spotify Family Premium yesterday ...
Hi, I have a Premium account through my mobile provider, however I want to have a Family account. I canceled my Premium account at my mobile provider, but this keeps on for a month. Do I have to wait the full month before being able to have the Famil...
PlanPremiumPaísArgentina Mi inquietudTengo un plan Premium contratado hace unos años a través de la compañía telefónica argentina Personal y quiero pasar a un plan Familiar. Sé que me tengo que comunicar con ellos para pasar primero hacia una Gratuit...
PlanPremiumCountryCanadaDeviceOnePlus 7 ProOperating SystemAndroid 10 My Question or IssueI have been paying for a second account for my sister to use, and I've been wondering how the location based "family plan works" My sister is currently in schoo...
PlanFree/PremiumCountryIndiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I paid for an yearly family plan today. But I saw that the account page still show...
Plan Family Country NZDevice AllOperating System All My Question or IssueThe confirmation email of my <12yo for participation on in the family plan, is not arriving at my google parental account email, or my spotify plan manager email. No other email...
Hi everyone, and thanks in advance for any helpful information! We have a premium family plan, and want to moderate explicit content. Rather than turn it off, we are hoping to leave it on and periodically review listening history, believing this will...
Hi,My family members (same address) had access with their respective smartphones to my former Family Premium subscription until my debit card expired. Then nobody could use Family Premium anymore (normal).I received my new debit card and subscribed a...
Hi there, About a week ago I got a family premium - with 3 months 'free'.I also have a Bose Soundtouch 20. I can link my account but it won't play music direct from the app. The only way to play spotify on my ST is by bluetooth connection. It would b...
My intis dosn't workWe keep getting logged in as a free account. I tried to remove him from th family plan. and invite him again. But that dosn't work.It allso seems like he has tree accounts assosiated to him. PlanFamily PremiumCountryNorwayDevice(i...
PlanPremiumCountryUKDeviceIphone, Samsung and Alexa devicesOperating System(iOS , Windows 10, Alexa, etc.) My Question or IssueI have just signed up to a premium family account on Spotify - I have just left Amazon Music as I heard that Spotify is bet...
I'm a single premium user. Spotify is the household sole music system. I have a son and daughter and my wife using it too in the household. I thought it time to upgrade to the Family plan. However, my wife and I are splitting up and moving out with o...