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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I sent one of my family members an invite but they didn't receive it. Can I send them another one or will it count as two people instead of one?
PlanPremium FamilyCountryItaly My Question or IssueHi,I've been wanting to add a member of my family to the Family premium plan. I've sent the invitation link but every time they try to enter our home address they get the message:"It seems like you'r...
PlanPremium FamilyCountryUnited Kingdom Device(iPhone 8, iPad, Desktop)Operating System(iOS, Windows 10.) My Question or IssueI have a premium family account and the "recently played" and "heavy rotation" list frequently contain all manner of **bleep...
Hi there - my husband and I currently live in the UAE. I recently upgraded to Premium Family and tried to send him an invitation. When he was unable to accept the invite I did some research to realize that my original account is set to the US and his...
Some time ago I was a family plan administrator, I had to undo the plan by changing my address, in the new place where I live, we are going to make a new family plan but, I have a doubt if I will have problems with my account. When we made the first ...
PlanPremiumCountryUnited StatesDeviceiPadOperating SystemiOS 12+ My Question or IssueHi there. I am a music therapist working at Seattle Children's Hospital in Seattle, WA. I am looking to purchase a subscription for our inpatient psychiatry and beha...
PlanPremiumCountryUKDeviceSamsung Galaxy 9Operating SystemAndroid Oreo, (I think?) My Question or IssueI pay for Spotify Family for my mum and me. We both have our own phones and she was gifted an Echo Show for Christmas. We both have our own profile...
PlanPremium FamilyCountry Australia My Question or Issueive just purchased premium family, how many downloads does each person get each month
PlanPremium FamilyCountryMalaysiaDevice(iPhone 5s)Operating System(iOS 12) My Question or IssueHi there. I am new to Spotify.I was planning to get Spotify Premium for Family, but few of my siblings are staying in their hostel which is like juz a few ...
Ich habe urspruenglich ueber meinen Mobilfunkanbieter Salt Spotify abonniert. Ich moechte einem Family-Abo beitreten und habe auch schon das Salt Abo gekuendigt, allerdings funktioniert der Beitritt zum Family-Abo immer noch nicht.Muss ich extra ein ...
PlanFree/PremiumCountryFrance Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHiFist I have subscribed a premium individual subscription 12 months and I have paid 11...
In the UK, in the same house with my wife and son and trying to add them to the family account. All of Apple devices. Checked the location settings on the master account and entering the same info when promoted on their devices. Keeps telling me that...
Hi I upgraded to the family plan to include those people I live with. However, I was also hoping to have 2 accounts myself within this family plan. One that will have my general music on and one that will have music I use more in work on. I tried sen...
PlanPremium (I want to upgrade to family premium)CountryUnited States My Question or IssueHi, my parents are divorced and live at two different addresses, they also both have equal custody of my sister and I. Which means i’m living at both of their h...
PlanPremium Family CountryIrelandDeviceAndroid/ PC/ AllOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuetrying to keep this short- have contacted spotify cares a number of times and have effectively got nowherein short- ( n...
My QuestionI currently have a premium account and am considering upgrading to family premium. The goal is to have my kids listen to music on their google/alexa devices in their own rooms.My question is, do I need unique accounts for each instance, or...
PlanFree/PremiumCountryNetherlands Device(OnePlus)Operating System(Android) My Question or IssueI had paid for the free trial for the Premium Family.But it is not working:1) my account is still under Free Account, not Premium Family.2) when I tried t...
I have a premium subscription that I'd like to upgrade to a Premium for Family. PlanPremiumCountryRomaniaDeviceiPhone7, iPhone5s,LGTVOperating SystemiOS 12, WebOS, Windows 10. My Question or IssueI want to setup a familly plan. I'm missing the option...
I used already the 3-months trial for free the beginning of the year and then cancelled.Now want to get the Premium for Family. It shows as the only option the Premium Family with the 3 months for free, then tells me I used it up already but can get ...
PlanPremiumCountryNLDeviceAll: macbook, iphone, windowsOperating SystemAllMy Question or IssueIf I log in on any device, it doesn't recognize my family premium membership anymore incl playlists etc. Both accounts use the same gmail address, but it re...