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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hi I upgraded to the family plan to include those people I live with. However, I was also hoping to have 2 accounts myself within this family plan. One that will have my general music on and one that will have music I use more in work on. I tried sen...
PlanPremium (I want to upgrade to family premium)CountryUnited States My Question or IssueHi, my parents are divorced and live at two different addresses, they also both have equal custody of my sister and I. Which means i’m living at both of their h...
PlanPremium Family CountryIrelandDeviceAndroid/ PC/ AllOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuetrying to keep this short- have contacted spotify cares a number of times and have effectively got nowherein short- ( n...
My QuestionI currently have a premium account and am considering upgrading to family premium. The goal is to have my kids listen to music on their google/alexa devices in their own rooms.My question is, do I need unique accounts for each instance, or...
PlanFree/PremiumCountryNetherlands Device(OnePlus)Operating System(Android) My Question or IssueI had paid for the free trial for the Premium Family.But it is not working:1) my account is still under Free Account, not Premium Family.2) when I tried t...
I have a premium subscription that I'd like to upgrade to a Premium for Family. PlanPremiumCountryRomaniaDeviceiPhone7, iPhone5s,LGTVOperating SystemiOS 12, WebOS, Windows 10. My Question or IssueI want to setup a familly plan. I'm missing the option...
I used already the 3-months trial for free the beginning of the year and then cancelled.Now want to get the Premium for Family. It shows as the only option the Premium Family with the 3 months for free, then tells me I used it up already but can get ...
PlanPremiumCountryNLDeviceAll: macbook, iphone, windowsOperating SystemAllMy Question or IssueIf I log in on any device, it doesn't recognize my family premium membership anymore incl playlists etc. Both accounts use the same gmail address, but it re...
PlanFreeCountryAustriaDevicePC (also different browsers), Smarthone My Question or IssueI got a Premium Family invite. The plan is registered to an Austrian address. After clicking the invite link I enter the correct address manually, however it says...
Hola, quiero contratar el plan familiar y aunque mi domicilio es el mismo que el de toda mi familia actualmente estoy estudiando en la universidad en otra ciudad, por lo que la mayoría del tiempo no está en el domicilio familiar. ¿Es posible aun así ...
PlanFamilyCountryGermanyDeviceDesktop/FirefoxOperating SystemWin 10 64-bit My Question or Issue When I enter my address (it has an irregular house number, 12 1/2), the Desktop website ignores the odd bit (the 1/2) and therefore saves my address incor...
PlanFamily PremiumCountryUKDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueHi, just joined family plan & trying to get members added. I sent a link to my daughter & when we clicked it I mistakenly entered my details. I now get ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
HelloPlan: Spotify for Family, 3 month trial (member account shows "Premium Family")Location: CanadaDevice: Google Assistant Question/Issue:The assistant does not recognize my family member's playlists. He has created a playlist called "Favorites", a...
CanadaMac OSX + Echo Alexa- I have Spotify on my Mac.- My Son have Spotify on his iPhone and sync with Echo-Alexa.When he ask to Alexa to play a song, it stop my music on my Mac then play it's song!If I modify the device, my song stop after 30sec the...
Hi there. I live in Canada and would like to get my family living in the US the Spotify Family plan for Christmas. When I signed up, it wouldn't allow me to get a family plan with US as the country and a Canadian credit card , so I signed up with Can...
PlanSpotify Premium Family CountryIL DevicePC + Android Operating SystemNA My Question or IssueTrying to add a family member to my premium family account.I've put the exact same address for my account as well as my kid's phone (after accepting the in...
PlanPremiumCountryNetherlandsDeviceSamsung Galaxy A50/A8Operating SystemAndroid PieMy Question or IssueMy daughter using her Galaxy A50 wants to use Spotify Connect on a SqueezeBox Radio which is connected to a Logitech Media Server running on a Syno...
PlanFamily PlanCountryNL DevicePC (Win10)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy son became 13 yday and I want to add him to the family plan. It is not possible for him to make an (free) account and then add him...
PlanPremiumCountryUSMy Question or Issue I'm trying to sign up for a Premium Family Plan. The only available offering is a 3 month trial, and then the charge begins. When I try to sign up, I get told that I'm ineligible because I've had a premium tri...