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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueMyself and my wife have premium accounts. I set up a
family account and invited her to join. ...
My brother recently started premium for family and it has worked for him
and my dad but when I click on the ”accept invite” button I just come
back to my account and nothing happens, there is nowhere where I can
type in the confirmation code, anyone ...
My brother recently started premium for family and it has worked for him and my dad but when I click on the ”accept invite” button I just come back to my account and nothing happens, there is n...
PlanPremiumCountry Device(iPhone 7 Samsung Galaxy S8 Operating
System(iOS 10 Android My Question or IssueTried To add my partner to a
family account I set up today but when he follows the link it does not
give it an area to put in code. We tried send...
Plan Premium Country Device (iPhone 7 Samsung Galaxy S8 Operating System (iOS 10 Android My Question or Issue Tried To add my partner to a family account I set u...
I am eliglble for the student discount but I'm currently on the family
account . Do I get a discount or I still have to pay the usual family
subscription.PlanPremium for FamilyCountry Device(iPhone 8, Samsung
Galaxy 9, Macbook Pro late 2016)Operating...
I am eliglble for the student discount but I'm currently on the family account . Do I get a discount or I still have to pay the usual family subscription. Plan Premium for Family Country &n...
I wrote already abot the glitch.I have galaxy s10 android
phone.Chromecast, smart tv samsungIn my phone the spotify premium for
family is working perfectly but once i try to broadcast on my tv I can
see only annloying logo. The spotify logo. But the ...
I wrote already abot the glitch. I have galaxy s10 android phone. Chromecast, smart tv samsung In my phone the spotify premium for family is working perfectly but once i try to b...
PlanPremiumCountryUnited KingdomDeviceiPhone, PC Operating
SystemAndroid, iOS 10, Windows 10 My Question or IssueI share spotify
with both of my parents and until recently we only used premium instead
of the family package. I have updated the account...
...ecently we only used premium instead of the family package. I have updated the account now from Premium to a Family Package and the subscription fee has came off, yet when I send the invites out to both o...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremium for FamilyCountryNetherlandsDeviceSamsung Galaxy A5
2017Operating SystemAndroid My Question or IssueMy daughter is 13 years
old and I invited her for her own spotify acount based on our family
account. She can enter her birth date, and th...
Plan Premium for Family Country Netherlands Device Samsung Galaxy A5 2017 Operating System Android My Question or Issue My daughter is 13 years old and I invited her for her own s...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue My family and I want to change to a family premium
account. I already had premium and they h...
...y family and I want to change to a family premium account. I already had premium and they had Spotify free. I accepted the invite code that I received, and when I put in my address (same as my family...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I have a familiy supscription in Singapore and it worked for about a
month. A week ago they sent an email asking us to verify living at the
same address. My family members replied but were still kicked out. Now
they can't join the family. I've sent a...
I have a familiy supscription in Singapore and it worked for about a month. A week ago they sent an email asking us to verify living at the same address. My family members replied but were s...
Hi,Ik ben gescheiden, nu wil ik voor mij en mijn kinderen een "Premium
for family" abonnement nemen. Kan dat als de kinderen maar gedeeltelijk
bij mij leven?Coen
Hi, Ik ben gescheiden, nu wil ik voor mij en mijn kinderen een "Premium for family" abonnement nemen. Kan dat als de kinderen maar gedeeltelijk bij mij leven? Coen
My husband is already paying for Family Premium, I tried to join million
times, but it doesnt workPlanPremium FamilyCountryCzech republic Ipjone
7 PlusOperating System (iOS 10) My Question or Issue What can I do when
it just doesnt work. I tried thou...
My husband is already paying for Family Premium, I tried to join million times, but it doesnt work Plan Premium Family Country Czech republic Ipjone 7 Plus Operating System (i...
i joined spotify over a year ago with my own premium account. my dad
decided to make a spotify premium family account. i joined on with him
but i am still being charged $10.77 each month. in my account it says my
subscription is only premium but on m...
i joined spotify over a year ago with my own premium account. my dad decided to make a spotify premium family account. i joined on with him but i am still being charged $10.77 each month. in my a...
PlanPremiumCountryUK Device(iPhone 8 My Question or IssueHi there. I’m
about to set up Spotify family but I’ve read some reviews where the main
owner paid £15 and the family members were still charged their usual
premium fee as well. I’m worried this...
Plan Premium Country UK Device (iPhone 8 My Question or Issue Hi there. I’m about to set up Spotify family but I’ve read some reviews where the main owner paid £15 and the family...
Bonjour, Je fais partie d'un cercle Spotify family depuis plusieurs mois
mais suite à une arnaque, il n'a plus fonctionné. Une fois le problème
résolu, ma mère m'a renvoyé une invitation mais impossible de
l'accepter, j'ai le message "il n'est possib...
Bonjour, Je fais partie d'un cercle Spotify family depuis plusieurs mois mais suite à une arnaque, il n'a plus fonctionné. Une fois le problème résolu, ma mère m'a renvoyé une invitation m...