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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hola!Hace unos días mi hermana me agregó al plan familiar, pero después de agregar la dirección, le mandó un correo notificándole que el nuevo miembro no tenía la dirección del titular de la suscripción. Para solucionarlo, hoy me eliminó y al momento...
Necesito validar la dirección que tengo en mi cuenta, ya que en mi plan familiar indica que no es correcta a los miembros de mi familia. PlanFamiliarCountryMéxicoDeviceHuawei Y9Operating System(Android)
PlanPremiumCountrySverigeDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueGår inte att ansluta vårat andra konto?. Jag kan inte heller lägga in min adress på kontot?.
PlanPremiumCountryBelgiëDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 7 My Question or IssueIk wil mijn broer uitnodigen maar hij ontvangt de mail niet. Ik heb reeds getest om nogmaals de uitnodiging te versturen ma...
When I send an invitation for the family plan, the person receives an invitation in a name of a different person (not my name) and she can't join the family plan.
My husband is getting an error when trying to accept my invite to the family plan102- Oops something went wrong. Please try again.He's tried again and again...PlanPremium familyCountryUSADevice(Google pixel)Operating System( Android Oreo) My Question...
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was wondering is there a Family Subscription Plan that includes Hulu?
Bom dia!Realizei a contratação do serviço Premium no dia de hoje, no valor completo sem descontos. Entretanto, o desconto para universitários somente me foi apresentado APÓS o pagamento do serviço. Neste caso, uma cobrança de valor integral está agen...
Hi. We have the Family Plan. My daughter got a new device and we cannot remember her username/info. When I log into my Family Plan, it only shows my info. How do I access the rest of my family's details? I will likely need to reset her password.
PlanFree/PremiumCountryNorwayDevice(iPhone 6+)Operating System(iOS 10) My Question or IssueI’m from Norway and have Spotify Premium Family, but I’m in the US now and it’s not working.
Hello,Until last month I had a family plan with one other person, but I had a problem with my card that stopped charging.Now I try to continue THE SAME FAMILY PLAN WITH SAME PERSON, and says it is not possible. I thought I would have to wait 12 month...
Hello Spotify Team,I am contacting you with the following problem. I have subscribed to a premium account and share it in the family subscription with my wife. However, we have now received repeated requests from you to verify the address. If my wife...
PlanPremiumCountryAustralisDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueI have been manually removed from a Spotify family account as I didnt want to contact the admin of the account. Will they be notified that I have been remove...
I put in my address rather quickly and now dont even know how I wrote it out. Where can I see how I input my address? is there a way to verify?
PlanPremiumCountryBrasil My Question or Issue Olá, Realizei um plano familiar e convidei meu pai para participar, porém ele foi desconectado por não conseguirem verificar o endereço. Fiz um novo convite para ele, porém agora não é possível conectar, ...
Ich hatte ein Family Abo mit ner Mitbewohnerin gehabt. Da sie nicht mehr hier wohnt, ist sie aus dem Family Abo von mir rausgeworfen worden und ich habe das family Abo gekündigt. Nun habe ich andere Mitbewohner und wir wollen das Family Abo abschließ...
PlanFree/PremiumUSA DeviceiPhone / PC / Mac I am trying to add my mom to my Family account. I have added my dad effortlessly, but adding mom is not working. The error message I keep getting is below. Steps I have taken:Send invite to her emailShe cli...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremium for familyCountryItalyDeviceEvery possible Apple device iOS and Mac Os Hi. At the moment I have a premium for family subscription and I am the main subscriber. I would like to cancel my subscription and to keep the premium subscription of...
PlanPremiumCountryGermanyDeviceNotebookOperating SystemWindows 10 My Question or IssueHi,I redeemed a gift card into a 12 month Premium Spotify account. Works fine. When I'm about to change the plan to Family Premium, I'm asked to pay an additional 1...