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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
PlanPremiumCountryUSADeviceIphoneOperating SystemiOS 12 My Question or
IssueI’ll be traveling to brazil during summer, from june to august. I
have a family premium plan, will I be able to use my premium plan?
Plan Premium Country USA Device Iphone Operating System iOS 12 My Question or Issue I’ll be traveling to brazil during summer, from june to august. I have a family p...
PlanFamily premiumCountryCanadaMy Question or IssueI am paying for a
family play for my now ex girlfriend and her family, however she is the
account owner so I can not cancel payments. I would like to stop
payments and get spotify premium for just me...
Plan Family premium Country Canada My Question or Issue I am paying for a family play for my now ex girlfriend and her family, however she is the account owner so I can not cancel payments. I w...
PlanFamilyCountryUKDeviceSamsung Galaxy 8Operating System(iOS 10,
Android Oreo, Windows 10,etc.) My Question or IssueMy Spotify keeps
autoplaying random songs every few seconds. I can stop the song, shut
the app, a few seconds later another random so...
Plan Family Country UK Device Samsung Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Spotify keeps autoplaying random songs every f...
I've been using Spotify desktop at home/work for quite a while. I did
use Spotify mobile app for a bit in the past. A few days ago I upgraded
to Family Premium. I decided to log in on my phone and try it out. I
found 8 songs of my playlist remained (...
I've been using Spotify desktop at home/work for quite a while. I did use Spotify mobile app for a bit in the past. A few days ago I upgraded to Family Premium. I decided to log in on my phone and t...
I have a family premium subscription and had my mum set up as a user on
her phone but she had a seperate profile for her playlists etc but now
she has changed her mobile and I’m unable to retrieve her account, when
she try’s to sign in on her new han...
I have a family premium subscription and had my mum set up as a user on her phone but she had a seperate profile for her playlists etc but now she has changed her mobile and I’m unable to retrieve h...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I tried to invite them with their account, but Spotify could not verify
their address.So I told them to open a new account, but again after a
month the premium account has been suspended for them.... How could I
certify MY WIFE's account and the rest...
Hi,I am trying desperately to get all my family members onto if the
family plan, we are living in the same house, even same laptop - work
station etc.. procedure as follows:1. invite my wife-2. received email
link - green button - followed through3. ...
Hi, I am trying desperately to get all my family members onto if the family plan, we are living in the same house, even same laptop - work station etc.. procedure as follows: 1. invite my wife- 2....
PlanPremium family CountryNLDeviceSony Xperia XZ2 Operating
SystemAndroid Oreo 9 Account - Premium for Family [
ref:_00DD0pxIW._5002o27WCGp:ref ] My Question or Issue Is Spotify acting
to take down the site REMOVED? My family acount got hacked, and s...
Plan Premium family Country NL Device Sony Xperia XZ2 Operating System Android Oreo 9 Account - Premium for Family [ ref:_00DD0pxIW._5002o27WCGp:ref ] &n...
PlanPremium CountryFrench DeviceLaptop Operating SystemWindows 10 My
Question or Issue Hello ^^,Black Google home mini is out of stock in
French so it's impossible to order one... Thank you for responding!
Plan Premium Country French Device Laptop Operating System Windows 10 My Question or Issue Hello ^^, Black Google home mini is out of stock in French...
PlanPremium FamilyCountryAustralia DeviceGoogle pixel 3 - Windows 10
LaptopOperating SystemAndroid 9, Windows 10 My Question or IssueI
upgraded to a family subscription as soon as I received the email
offer.I then received a link from Spotify to plac...
Plan Premium Family Country Australia Device Google pixel 3 - Windows 10 Laptop Operating System Android 9, Windows 10 My Question or Issue I upgraded to a family s...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueCan I register my son for premium family? He stays with
me one week and with his mother the s...
...egister my son for premium family? He stays with me one week and with his mother the second week. His address is legally registered with his mother, since you can only have one national registry a...
PlanPremiumCountryItalyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueCan I leave a Family Plan and open my personal family
plan?
PlanPremium for FamilyCountryuk DeviceiPadOperating System(iOS 12.1.1 My
Question or Issue I have an account set to premium trial. I accepted the
invite to my wife’s family plan and completed the page using the email
for my existing account. It has c...
Plan Premium for Family Country uk Device iPad Operating System (iOS 12.1.1 My Question or Issue I have an account set to premium trial. I accepted t...
PlanPremium for Family/PremiumCountryNew Zealand My Question or IssueI
am being charged for both Premium for Family and regular Premium. My
account says I am on regular Premium and doesn't give me access to the
Premium for Family dashboard.
Plan Premium for Family/Premium Country New Zealand My Question or Issue I am being charged for both Premium for Family and regular Premium. My account says I am on regular Premium and d...
My Question or Issue I want to add my son to my existing premium for
family plan.I started the account i pay the bill.We only have My wife
daughter and myself on it currently,Help page says go to account,click
premium for family in menu on left,I don...
My Question or Issue I want to add my son to my existing premium for family plan.I started the account i pay the bill.We only have My wife daughter and myself on it currently,Help page says go to a...
PlanPremiumCountry uk Device(iPhone 8 Plus)Operating System(iOS 12.2) My
Question or Issuehi, i use an Amazon Echo Plus(2nd gen), parents use
amazon echo dot(3nd gen)at the min, i have both devices connected up to
my individual spotify account, if i ...
...ot(3nd gen) at the min, i have both devices connected up to my individual spotify account, if i upgrade my spotify account to family plan. how do i set it up so my parents can use t...
I have the family premium plan, but when I send invites it has the wrong
name who's inviting and I would need the change the name of the inviter.
I would also need to change my address.
I have the family premium plan, but when I send invites it has the wrong name who's inviting and I would need the change the name of the inviter. I would also need to change my address.
My Question or IssueBonjour, comment puis-je trouver un forum en
français ou comment filtrer le contenu de ce forum pour sélectionner ce
qui est en français ? Merci
My Question or Issue Bonjour, comment puis-je trouver un forum en français ou comment filtrer le contenu de ce forum pour sélectionner ce qui est en français ? Merci
My partner and I both have sptofiy premium. I would like to upgrade from
the premium to family plan, however both our accounts are in credit
because we pay for our services using Spotify Gift cards. If I switch my
account to the family plan, and invi...
My partner and I both have sptofiy premium. I would like to upgrade from the premium to family plan, however both our accounts are in credit because we pay for our services using Spotify Gift cards....