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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFamily PlanCountryUSADeviceHappens with any device My Question or IssueI have a family plan an I am not able to listen to music while one of my family members is listening already. I know that you need to have seperate accounts but even though my...
We own a family account, but our children are less than 14 years old. Therefore I would like to open a second account for myself, so that I am able to play some children playlist like "Fireman Sam" and listen to my own music at the same time.Is it po...
PlanFamily PremiumCountryCanada My Question or Issue Please help! My wife was kicked off my permium family plan. When my wife moved here to canada she changed her address to a canadian address and it still does not allow me to add her to my account. ...
PlanPremiumCountryItaly DeviceIPhone 5sOperating SystemiOS 11 My Question or Issue Every time I try to cancel my Premium subscription it says that from the day after it will be canceled, but it's not. It's been a week now. I'm actually trying to swit...
Hi, I´m having this issue since dec last year. I tried to use my personal card that is international and had used before here at spotify for premium services. Already contacted the bank and there is no problem at their end since they even do not see ...
Hello, I’m trying to pay a Spotify family account but the payment doesn’t work and I don’t know why. I’ve had no problems for months and today my Premium account became Free and, as I said before, the payment doesn’t work. I cannot use another PayPal...
Spotify sent me an email to confirm my address, but I forgot to confirm it.Now spotify removed me from the family plan, I asked the plan manager to send me another invitation, but when I put my information on the site the following information appear...
Premium Family Plan.CountryPeru DeviceSamsung and LaptopOperating SystemAndroid My Question or IssueI have subsribed to the Family Plan two times, had to create different accounts each time. Each time I could invite my family members once, they would...
Hey! Hope someone can help, I'm trying to add a family member to my plan. Invite was successfuly sent but when he is trying to accept the invite then logging in to his account, it says "invalid username or password" even if he is 100% sure the correc...
PlanPremium familyCountry France My Question or Issue Bonjour,Ayant opté pour le premium familly bien avant qu'il n'y ait l'obligation de vivre sous le même toit (dans le genre aberrant c'est pas mal), je n'ai jamais indiqué mon adresse dans mon prof...
PlanFamiliar PremiumCountry: Colombia My Question or Issue I send the invitation to my wife, she puts the address and zip code, but she gets an error on the website. Try myself with exactly the same data, but I get an error on the website. What's goi...
PlanPremium FamilyCountry germanyDeviceiphone, ipadOperating System(iOS 12.1.3) My Question or Issuei updated from premium to premium family some days ago and invited two persons living with me in the same house. they received the invitation and conf...
PlanPremiumCountry DenmarkDeviceOneplus 5tOperating SystemAndroid oreo My Question or Issue I have just paid from the premium do I need to pay full price for family subscription if I want it ??
My girlfriend and I are going to sign up for a Premium for Family Plan, but don’t want to lose either of our playlists created in our separate premium accountants. Will we lose either our playlists if I upgrade and she joins? PlanPremiumCountry Devic...
PlanFree/PremiumCountryUS DeviceiPhone 7, iPhone SEOperating SystemiOS 10, Chromebook, Mac My Question or Issue I have 2 kids both under 14. I know with the family plan on their devices if I turn on the explicit content will doing this also block exp...
The family plan verifications are ridiculous. Members of my family got kicked off the family plan, despite living on the same physical address, and despite me paying the plan for the past 4 years. Apparently for not clicking on some link in an email ...
PlanPremiumCountry Sweden Device(iPhone Operating System(Windows 10) My Question or Issue So my account was hacked recently and when I got it back I had to restore my playlist because it was deleted and when I tried to download my playlist on my comp...
PlanPremium FamilyCountryFrance DeviceiPadOperating System(iOS 10) My Question or IssueI own a restaurant and would like to play 2 different music in 2 separate rooms. Rigtht now, I'm doing it using and iPad and a separate phone through a Family Acco...
PlanPremiumCountry MalaysiaDevice(iPhone 6s)Operating System(iOS 10) My Question or IssueI am subscribing to a Family Plan for premium. I have 6 members in my family plan. I have a problem, the last member of my family plan keep getting kicked out fr...
PlanPremium/FamiliarCountry UruguayDeviceSamsung Galaxy 7Operating SystemAndroid Oreo My Question or IssueHola, yo tenía Plan Familiar , al cambiar la tarjeta de crédito por su vencimiento , la aplicación me pidió que actualice mi forma de pago. Al h...