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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Plan PremiumCountry Poland My Question or Issue I use the Family plan. Yesterday I was notified that the payment was unsuccessful. It appeared that the card has expired. I have updated the card details and paid for the plan. For some reason, it took ...
I have "premium for family" account. And i invited my wife, sister and mother to it. But spotify cancelled "premium for family" for my mother and my wife. i tried a few times by another mail adresses. But it doesnt work. Why has it been cancelled?
Tengo contratado un plan familiar, en México son $149 pesos.El cobro se hace automático a mi tarjeta, pero me aparece este mensaje en mi app, y me doy cuenta que en mi banco me refleja el pago de solo $99 pesos, mi saldo actualmente alcanza para paga...
PlanFamily PremiumCountryBrazil Device(iOS devices, Android devices and Windows 10 computers) My Question or Issue I'm one user of family plan, me and all of the members are members of a university republic and we all live together. But everytime one...
I wanted to know if there are any plans to launch a Family Subscription plan for India.
PlanPremium for family ($14.99 cdn + tax)Country CanadaDevice Samsung S9+My Question or IssueI signed up for the student discount several months ago (back in September 2018) and it said the discount was, and is currently still applied. However, I'm s...
Hello! I am the worship leader at a church, and I'm wondering if I can get the Family account for the other Staff members to use, if I use our church address?
Goedenavond, Eindelijk heb ik de link gekregen van mijn moeder om in de Spotify premium Family te gaan, maar op 14 februari is er € 9,99 afgeschreven. ik vraag me af of dit word terug gestort?
I would like to convert my premium account into a a premium family account. When ever I try and access the family regisration page it shows a Page cannot be found message. Please advise. This is the page I am trying to access: https://www.spotify.com...
PlanPremium for FamilyCountryCanada My Question or IssueI'm a long-time existing Spotify Premium member. I recently up-graded to a Premium for Family account so my wife and I can listen to our music at the same time. The invitation worked fine and th...
I have just paid my sons student account. If I upgrade my plan to family plan what happens to the amount I paid for his student plan?
PlanPremiumCountry Singapore Device(iPhone Xs Max)Operating System(iOS 10) My Question or Issue i just received an email saying that there will be an increase of monthly fee since i have been using the family plan for almost a year so i would like to...
Like the title says, Spotify automatically upgraded me without my permission and has charged me extra for no reason at all. What do I do? I don't have any other members on my account and I've been using Premium for a few months now with no problems.
DeviceIphone 6Operating SystemWindows 10 My Question or Issue Hi, My wife and I have the family premium account and I was wondering if I was to cancel the family premium plan to go back to premium before the monthly fee, would my wife's playlists dis...
PlanPremium FamilyCountryDenmark My Question or IssueA family member I am trying to invite do not receive the invitation e-mail. I have tried resending, cancelled and sent a new invite etc. Please help. Thanks.
PlanFree/PremiumCountry denmarkDeviceComputer Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hey there i wanna remove the owner of the famyli pack cus me and my fammily has no longere the acces to that account so i want ...
Probably posting in wrong subject, but here goes........So, got my daughter a premium account a while back. At that time I just hed her sign-on to her (free) account and I then set-up the payments to go to my credit card. Now I want to set-up a famil...
PlanPremiumCountryUK DeviceIPADOperating SystemiOS My Question or IssueMy wife has a free subscription and I have premium. I recently upgraded to premium for family and added my wife. However her account is still saying free - I thought that by addin...
PlanPremiumCountry ItalyDeviceIphone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I upddated my account into Premium Family with my boyfriend, whi lives with me, last month but now Spotify said they cannot verify his ...
PlanFamily Premium Country USADeviceIphone 6s plus Operating SystemiOS 10 My Question or Issue I am trying to add a family member to my family premium account and when I send him the email with the invitation it tells him he is unable to join the fam...