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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
I have a family account using my details with my son signed in using the
family account under his details , he has just got a Google mini which
we are trying to connect to Spotify . When signing in do we use my
master account or his details that he u...
I have a family account using my details with my son signed in using the family account under his details , he has just got a Google mini which we are trying to connect to Spotify . When signing in d...
PlanFamily PremiumCountryUSA My Question or Issue My parents gifted all
of my siblings and our families with Spotify Premium Family so we could
receive the free Google Home Mini. Everywhere you look online it says
the deal is until the end of Decembe...
Plan Family Premium Country USA My Question or Issue My parents gifted all of my siblings and our families with Spotify Premium Family so we could receive the f...
Hi, I currently have my own Premium for Family plan. I wanted to join
another Premium for Family plan. I read the section, What happens if I
already have an account? Under the Preimum for Family page and it
pointed that I just simply need to just acc...
Hi, I currently have my own Premium for Family plan. I wanted to join another Premium for Family plan. I read the section, What happens if I already have an account? Under the Preimum for Family p...
PlanFree/Premium - FamilyCountry Philippines Devices(iPhone X, iPhone 5,
Windows 10, iPad 2)Operating Systems(iOS 10, Android Oreo, Windows
10,etc.) My Question or Issue Unable to join this Family plan. Try again
by clicking the ACCEPT INVITE button ...
Plan Free/Premium - Family Country Philippines Devices (iPhone X, iPhone 5, Windows 10, iPad 2) Operating Systems (iOS 10, Android Oreo, Windows 10,etc.) My Q...
PlanPremium for familyCountry CanadaDeviceIphoneOperating System(iOS 10,
Android Oreo, Windows 10,etc.) My Question or Issue I would like to know
why Spotify kicked all my family members off my plan. Just because we
have different last names?? How di...
Plan Premium for family Country Canada Device Iphone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I would like to know w...
PlanPremiumCountry USADeviceGalileo ProOperating SystemAndroid OS My
Question or IssueI originally had a premium account under my name that I
shared with my boyfriend, I upgraded to premium for family so we could
have separate accounts. The account I...
...upgraded to premium for family so we could have separate accounts. The account I have now is linked to his Facebook and has all of his music. So my question is, how can I set up an account for him u...
PlanPremiumCountryFrance My Question or IssueBonjour,Je possède un
compte premium standard et souhaite le remplacer par un abonnement
famille. Une personne possédant un abonnement étudiant doit-elle d'abord
résilier son abonnement pour rejoindre l'ab...
Plan Premium Country France My Question or Issue Bonjour, Je possède un compte premium standard et souhaite le remplacer par un abonnement famille. Une personne possédant un abo...
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo,
Windows 10,etc.) My Question or Issue my wife and i cant seem to use the
account both at the same time, it kicks one of us off ?
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue my wife and i cant seem to use the account b...
Pretendo estar assinando uma conta familiar para o meu pai e eu usarmos
no dia a dia, porém como os meus pais são divorciados só vivo na casa
dele aos finais de semana no resto da semana moro com a minha mãe e
então eu só usaria o plano umas 2/3 veze...
Pretendo estar assinando uma conta familiar para o meu pai e eu usarmos no dia a dia, porém como os meus pais são divorciados só vivo na casa dele aos finais de semana no resto da semana moro com a m...
PlanPremiumCountry Turkey/ TRDeviceApple 6sOperating SystemWindows 10/
IOS 12My Question or IssueMy name is Gökhan. *snip* is my spotify
account! I'm using Family membership with my brother and lil' sister but
unfortunately today my brother and sis' ...
Plan Premium Country Turkey/ TR Device Apple 6s Operating System Windows 10/ IOS 12 My Question or Issue My name is Gökhan. *snip* is my spotify account! I'm using Family membership w...
PlanPremium FamilyCountry USADeviceSamsung Galaxy 9Operating System My
Question or Issue I had signed up for the Spotify family premium plan in
order to take advantage of the free google home mini promotion but
unfortunately the USPS refused to deliv...
Plan Premium Family Country USA Device Samsung Galaxy 9 Operating System My Question or Issue I had signed up for the Spotify family premium plan in order to t...
Good morning everyone, I have a question regarding my Premium for Family
plan. Is it possible to terminate the subscription and then restart it
after some days or weeks with exactly the same members? Thank you for
your answers.
Good morning everyone, I have a question regarding my Premium for Family plan. Is it possible to terminate the subscription and then restart it after some days or weeks with exactly the s...
Plan Premium for FamilyCountryColombia DeviceiPhone 6, Samsung
J8Operating SystemiOS 10, Android Oreo, Windows 10 My Question or Issue
I got Spotify Premium for Family some time ago, and most of the family
members got premium except my wife. I'm not ...
Buonasera, volevo sapere se potevo cambiare il mio account premium in
uso convertendolo in un abbonamento family avendo gia pagato parte del
mio piano premium (parlo di 5 mesi gia acquistati).Aspetto notizie,
grazie in anticipoo!
Buonasera, volevo sapere se potevo cambiare il mio account premium in uso convertendolo in un abbonamento family avendo gia pagato parte del mio piano premium (parlo di 5 mesi gia a...
PlanFamily PremiumCountry USDeviceAmazon Echo (2nd generation)Operating
SystemiOS/Mac My Question or Issue I've been trying to link my mom's
Spotify account to our new Echo so she can listen to music and request
songs for Alexa to play. We are all pr...
Plan Family Premium Country US Device Amazon Echo (2nd generation) Operating System iOS/Mac My Question or Issue I've been trying to link my mom's Spotify account to o...
My Question or Issue Hi i have 2 amazon echos in our house and a Spotify
premium for family. If I am using my echo at home and my wife takes the
other to the gym and uses it to stream music at the same time as me her
music stops mine and plays in bot...
My Question or Issue Hi i have 2 amazon echos in our house and a Spotify premium for family. If I am using my echo at home and my wife takes the other to the gym and u...