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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
PlanPremiumCountryMalaysia DeviceiPhone 6, Windows 10Operating
SystemWindows 10 My Question or Issue I cant' play songs in web player
and in desktop app.However I can play songs in Spotify mobile app
(iPhone 6).Premium family subscription. What's up?
Gueten Tag die HerrschaftenIch versuche seit geraumer zeit einer premium
Family beizutreten. Ich hatte davor bereits ein Premium Abo, welches ich
aber gekündigt habe. Habe bereits mehrere E-Mail Adresse ausprobiert -
ohne erfolg.Bitte um HilfeEn schö...
Gueten Tag die Herrschaften Ich versuche seit geraumer zeit einer premium Family beizutreten. Ich hatte davor bereits ein Premium Abo, welches ich aber gekündigt habe. Habe bereits mehrere E-Mail A...
PlanPremium family Country USA My Question or Issue If I cancel my
Family Plan, will me and the others who were in my plan still have
access to the old playlists we made?
Plan Premium family Country USA My Question or Issue If I cancel my Family Plan, will me and the others who were in my plan still have access to the o...
Pagué por una año el Premium y tambien quiero el plan familiar, quiero
saber si el plan familiar se carga al Premium o me vab a hacer cargos de
manera mensual por el familiar? Estaría pagando doble?
Pagué por una año el Premium y tambien quiero el plan familiar, quiero saber si el plan familiar se carga al Premium o me vab a hacer cargos de manera mensual por el familiar? Estaría pagando doble?
None of the below information is required. Hsowever, the more you
provide the easier it will be for us to try and
help.PlanFree/PremiumCountry DevicePcOperating System(iOS 10, Android
Oreo, Windows 10,etc.) My Question or Issue salve a tutti mi sono ...
None of the below information is required. Hsowever, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device Pc Operating System (iOS 10, An...
PlanFree/PremiumCountry Brazil My Question or IssueI was part of a
familiar plan but moved out of the place and decided to create a new one
with my sister. She setup the account with her profile and I made the
payment. When she sent me the invite I c...
Plan Free/Premium Country Brazil My Question or Issue I was part of a familiar plan but moved out of the place and decided to create a new one with my sister. She setup the account...
Hi there, been trying to add one of my friends who is residing at the
same address as me to my premium for family account but it doesn’t seem
to work. It worked out the first month. My friend received an email
asking him to verified his residential a...
Hi there, been trying to add one of my friends who is residing at the same address as me to
my premium for family account but it doesn’t seem to work. It worked out the first month. My friend r...
Hola. Hemos ingresado como grupo familiar premium, pero uno de los
integradores. Con el cual, hay dos integrantes con el mismo perfil y por
ende ambos están conectados desde el correo electrónico, uno de los dos
no podría escuchar su lista de reprodu...
Hola. Hemos ingresado como grupo familiar premium, pero uno de los integradores. Con el cual, hay dos integrantes con el mismo perfil y por ende ambos están conectados desde el correo electrónico, un...
Cadastrei num Plano Familiar e de repente minha família foi exlcuída do
Plano.Ao tentar cadastra-los de volta, o cadastro individual de cada um
foi negado.Estou pagando por um serviço que não estou recebendo......
Cadastrei num Plano Familiar e de repente minha família foi exlcuída do Plano. Ao tentar cadastra-los de volta, o cadastro individual de cada um foi negado. Estou pagando por um serviço que não est...
My daughter is using 2 of my 5 family accounts. I need to remove one of
them but when she looks at her account in her app it only shows a
number. How do I cross reference that number back to which is the active
account in my master log in? If I were ...
My daughter is using 2 of my 5 family accounts. I need to remove one of them but when she looks at her account in her app it only shows a number. How do I cross reference that number b...
Buenas tardes, en Chile tenia cuenta premiun, ahora vivo en República
Dominicana y quiero contratar plan familiar pero deseo pagar con la
tarjeta de Chile ya que aún no tengo tarjeta de crédito en RD, es
posible pagar con dicha tarjeta?. Desde ya agr...
Buenas tardes, en Chile tenia cuenta premiun, ahora vivo en República Dominicana y quiero contratar plan familiar pero deseo pagar con la tarjeta de Chile ya que aún no tengo tarjeta de crédi...
Premium familyAustraliaSending from Samsung s7Android oreo Cannot send
the email to family members. Have tried many times. Have tried other
alternate email addresses. Please help or refund my money.
Premium family Australia Sending from Samsung s7 Android oreo Cannot send the email to family members. Have tried many times. Have tried other alternate email addresses. P...
I just signed up to family share plan that includes the Google Home mini
for $.99Its been a couple of hours now and I have not received the email
from Spotify with the link/promo code that is needed to purchase the
Google home mini via the Google web...
I just signed up to family share plan that includes the Google Home mini for $.99 Its been a couple of hours now and I have not received the email from Spotify with the link/promo code that is n...
Hi, after some reading I understand you have to cancel the family
account to change the address associated, I tried this, even though I
had just signed up, I found I could not create a new account until the
old account expires, in a whole month? I mu...
Hi, after some reading I understand you have to cancel the family account to change the address associated, I tried this, even though I had just signed up, I found I could not create a new account u...
Me and my gf just moved in together. I changed adress. She invites me to
the familyaccount but when we look at the list it is not my name but my
ex girlfriends name. It's my Spotify account and my email and she got
nothing to do with it. My X and I u...
Me and my gf just moved in together. I changed adress. She invites me to the familyaccount but when we look at the list it is not my name but my ex girlfriends name. I...