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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Planfamily PremiumCountry CanadaDeviceiPhone 8Operating SystemiOS My Question or Issue How do I stop playlists from being share? My daughter is 9, I don't want her listing to the same stuff as me. and vise versa. Kinda defeats the purpose of having a...
I have not gotten an email for the promo.In the other help threads, the solution was this link, which always gives me this page. Please Help Every link i've found leads to this page.PlanFamily PremiumCountryUS
PlanPremiumCountrySpainDeviceAllOperating SystemAll My Question or Issue I can't join my family account because I receive always an error when I have to confirm the address. I tried to write it in a lot of ways but I receive always the same error:Spo...
I've Premium Student and now I joined in Premium Family. Will I pay the 5€ for Student? How can I stop it if I need to stop?
My Question or IssueI have no communication with my ex (old plan owner). Now that my new family send to me invitation, spotify says I already am a member, even when I cancel my previous suscription family plan. How can I switch to my new family'plan ...
Hi there. I am the owner of a family for spotify account and want to link other members of my family to the account as it is intended to be used. I find I am not able to do this and cannot find the answers in any of the instructions in this website o...
I saw a similar (not same issue) for this here. When I clicked the link to redeem, all seemed fine ... until I hit purchase. Then it gave me a 404 error. When I try to look at my purchases I get a 404 error. When I try the link again it doesn't apply...
I tried to get the family plan to work again. I have paid like $30 for nothing. Why do we have to doe work arounds for a commercial product. Please check my eariler posts from last year. Do you want to help. The Customer service is horrible. No one e...
Just got added to a premium family plan. I thought the music on the original account would automatically transfer to the family members new accounts. Did I misunderstand or do I need to do something for this to happen? PlanFamily/Premium United State...
PlanPremium FamilyCountryNew Zealand Device(iPhone 6 s Plus, and PC)Operating System( Windows 10) My Question or IssueI am currently the admin for my Premium Family account in New Zealand. I will be moving to the US and my family member will remain i...
how can i upgrade to family i pay through EE and i dont want to lose any of my playlists can anyone help please.
How can I buy a family plan for my family in the UK or Australia? I want to give them a years worth of subscription, but it is very unclear whether/how I can do this from the US.
PlanPremiumCountry Australia DEVICE: Ipod touchOperating System(APPLE.) My Question or Issue Trying to add my daughter to my family plan but once we get to confirmation page where you add name and address the submit button stays grayed out. The email...
Hi!Until yesterday i had a family premium account. I used 2 accounts at home (me and my wife) and 2 more at my working place where i play different music in different rooms.I didnt read the email-notification that i have to varify my adress, so my fa...
PlanFamily PremiumCountryPH My Question or IssueHi I need help with adding my brother's account back in our family premium. Initially we were able to get add him on the plan however when our subscription renewed he was removed. We tried to add him ba...
I signed up yesterday for the Family Premium and when I asked about the google home mini I was told that the deal ended 14 Dec but when I signed up I was under the understanding the deal was til the end of the month. Is this some kind of bait and swi...
Plan: Premium/Upgraded to Premium for FamilyCountry: US Device: iPhone 7Operating System: iOS 11.4.1 My Question or Issue: I upgraded yesterday to Premium for Family -- on my phone, subscription still shows as just Premium -- and Premium for Family f...
PlanPremiumCountry USADeviceAll Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I requested to get the google mini I got the email from spotify but gmail tagged it as spam and now I can't click the link at all to ente...
PlanPremiumCountry UKDeviceWindows Laptops, PCsOperating SystemWindows 7,8 & 10 My Question or Issue
Hello!When I stop paying the Premium I know I won't have access to my downloaded songs, but what happens if after a few months or so I decide to start paying again?Will the songs be kept for me, or will a have to download everthing again?Thanks!