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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hi, I'm a newbie in using spotify, so please don't hate me for asking stupid questions... Country:Germany My plan:I'd like to upgrade my Premium Account to a Family one so, that everyone of my family (kids, wife and myself) can hear different music a...
I need help to pay my subscription through mobile for my family plan in Malaysia, it seems the only available payment option is Credit card, but Spotify confirm that payment can be made through Paypal and mobile payment too. But i cant seems to find ...
I have joined our family premium but Spotify have still withdrawn money from my account? i want my money back.
PlanPremium FamilyCountry Phillipines My Question or Issue I have move to a new adress. To change this adress in my familly account, is it possible to just stop and take again the subscription instead of create a new account ? Thanks,Alexandre Navaro...
Ok so I got kicked from my family plan for no reason then I got a invite code to rejoin but It says I can't join another family plan for 12 months like I have no idea what I'm supposed to do I've had problems with Spotify way to much recently
I upgraded to premium Family plan but it has now been several hours and no email with Google home mini instructions yet... Please help asap
Hallo, ich möchte mir mit einer Paysafecard Spotify Premium kaufen, ist das möglich? Ich möchte nicht dieses Angebot haben für 3 Monate sondern einfach nur 1 Monat Spotify wie bekomme ich das, weil ich immer auf dieses Angebot geleitet werde und da f...
PlanPremium - Family CountryIRELAND My Question or Issue Have had Spotify Family for a years with no issues, love the service. Total of three of us on it. Myself, my brother and sister. We all live together and as I said no issue until last week wher...
PlanPremium Family Plan My Question or IssueI keep getting prompt with a red notice thats says: "unable to add you to the Family Plan"; once I accept the invitation through the email sent by Spotify, complete the confirmation form and click on "send"...
PlanPremium - FamilyCountry The NetherlandsDevicePC (Windows), iphone X, Iphone 7 ( latest IOS ) Operating Sys iOSMy Question or IssueHello, I have upgraded my account from premium to premium family and am trying to add my wife and daughter to that p...
PlanFamilyCountry FranceDeviceiPhoneOperating SystemiOS 10 My Question or IssueYesterday, I just took a Spotify Family, so that my girlfriend, living with me, can get a premium version too. I saw that we cannot even view the pysical adress of any acc...
PlanPremium for FamilyCountryUSADeviceSamsung Galaxy S7 My Question or IssueI signed up for Premium and then upgraded to the Family plan to get the Google Home Mini, but I was charged $14.99 instead of the $0.99 3-month Premium trial. How do I get my...
Hi, can someone help me please? I can't find my address in my account, cause i changed couple times where i live and i need to gibe my address to my parents for the account family? Where can i check it?
PlanPremiumCountry GermanyDeviceAllOperating SystemAll My Question or Issue my friend sells Spotify Family invitation, it is punishable and you get a fine or account is blocked because its against the rules. What are the measures against those situat...
Hi There, I am in South Africa and have a premium account. I want to upgrade / move to a family account however cant seem to find the info to do so. All links / pages I am directed to end in an error page 404 . Please can someone point me in the righ...
em meu cartão esta como pago o meu plano familia, porem ate agora não liberou o acesso.
PlanFamilyCountryUSA My IssueEverytime i try to invite my girlfriend to my family plan, it keeps giving her and error and also the owners name on the invite is not mine. Any help would be appreciated. As far as i know, no one else has access to my ac...
PlanPremiumCountryPeru My Question or IssueEverytime I try to invite my daughter, who lives with me, to my family plan, she try to accept the invitation but spotify mentions that it's not possible.Only my wife is already added. I'd like to know why m...
I was the "head" of my old family subscription, but I cancelled it, and got an invitation to our new family subscription. I cannot accept it, because the system wants me to renew my old one, but I just want to join the new family group. Is it a way t...
PlanFamily PremiumCountry USADeviceiPhone XS MaxOperating SystemiOS 11 My Question or Issue I recently purchase a spotify family plan, and I wasn't sure if I was allowed to add my mom (who has a different last name), because spotify might be sus as t...