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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hello, i want to switch from premium to family premium. My mother just invited me to join family premium. But how does it work? And how can i keep my playlists?Do i first have to stop my current account? please help me! Thanks in advance!
PlanPremiumCountry New ZealandDevicehuawai P10lite and macbook airOperating Systemmac OS MOjave 10.14 My Question or Issue Hi Hivemind! My kids and I have moved in together with my new partner, and she has invited us to be on her spotify acocunt as h...
Hello there,I wonder if there is going to be a family subscription plan for Egypt like the other services offer.Thanks,
I know the family plan will allow you up to five members, all with a different account so they have their own play lists and each member can listen on their respective devices simutaniously. I have spotify premium on my phone and my computer. If I si...
Hello, I wanted to add my daughter to the Family Premium plan, but we moved and we're in a different country right now than I have in my profile. As I understood I have to cancel my Premium plan to change the country - I did it, but my Premium Plan w...
PlanFamilyCountry UKDeviceHonor 7Operating System Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi. I have just taken out a Family Subscription, however when my son tries to accept the invitation, he is direct to the Confirmatio...
Since of today, ads are being played during podcasts. Not only do I have a premium account, which means I should not have any ads at all, the ads that are being played are in a different language. I have logged out I have reinstall the app on my phon...
Hi, I live in Switzerland and subscribe to Swisscom (telephone operator). They have an offer called Natel Pay that allows to pay a subscription through the mobile bill, but it only works for the premium subscription and I don't want to use PayPal. So...
Hi, I'm a newbie in using spotify, so please don't hate me for asking stupid questions... Country:Germany My plan:I'd like to upgrade my Premium Account to a Family one so, that everyone of my family (kids, wife and myself) can hear different music a...
I need help to pay my subscription through mobile for my family plan in Malaysia, it seems the only available payment option is Credit card, but Spotify confirm that payment can be made through Paypal and mobile payment too. But i cant seems to find ...
I have joined our family premium but Spotify have still withdrawn money from my account? i want my money back.
PlanPremium FamilyCountry Phillipines My Question or Issue I have move to a new adress. To change this adress in my familly account, is it possible to just stop and take again the subscription instead of create a new account ? Thanks,Alexandre Navaro...
Ok so I got kicked from my family plan for no reason then I got a invite code to rejoin but It says I can't join another family plan for 12 months like I have no idea what I'm supposed to do I've had problems with Spotify way to much recently
I upgraded to premium Family plan but it has now been several hours and no email with Google home mini instructions yet... Please help asap
Hallo, ich möchte mir mit einer Paysafecard Spotify Premium kaufen, ist das möglich? Ich möchte nicht dieses Angebot haben für 3 Monate sondern einfach nur 1 Monat Spotify wie bekomme ich das, weil ich immer auf dieses Angebot geleitet werde und da f...
PlanPremium - Family CountryIRELAND My Question or Issue Have had Spotify Family for a years with no issues, love the service. Total of three of us on it. Myself, my brother and sister. We all live together and as I said no issue until last week wher...
PlanPremium Family Plan My Question or IssueI keep getting prompt with a red notice thats says: "unable to add you to the Family Plan"; once I accept the invitation through the email sent by Spotify, complete the confirmation form and click on "send"...
PlanPremium - FamilyCountry The NetherlandsDevicePC (Windows), iphone X, Iphone 7 ( latest IOS ) Operating Sys iOSMy Question or IssueHello, I have upgraded my account from premium to premium family and am trying to add my wife and daughter to that p...
PlanFamilyCountry FranceDeviceiPhoneOperating SystemiOS 10 My Question or IssueYesterday, I just took a Spotify Family, so that my girlfriend, living with me, can get a premium version too. I saw that we cannot even view the pysical adress of any acc...
PlanPremium for FamilyCountryUSADeviceSamsung Galaxy S7 My Question or IssueI signed up for Premium and then upgraded to the Family plan to get the Google Home Mini, but I was charged $14.99 instead of the $0.99 3-month Premium trial. How do I get my...