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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountry USDeviceSamsung Galaxy S8Operating SystemWindows 7 My Question or Issue Not getting full 30 days.
uma das contas vinculadas ao meu plano familia foi removida por conta de suspeita de não morarmos juntos. ok.acredito que quando criei a primeira conta morava na casa anterior e a nova conta ta na casa nova. sem problemas.a questão é que quando eu vo...
Boa tarde, já é meu terceiro contato.Recebi o convite do plano familiar, entretanto não consigo conectar. Eu recebi um email onde foi informado de que isso seria pelo fato do endereço, mas eu moro no mesmo lugar do administrador da conta.
Boa tarde Nao estou conseguindo realizar o pagamento me apresanta o erroFalha no pagamento Tente novamente ou use outra forma de pagamento.Ja entrei em contato com a operado de cartao e eles me afirmaram que nao tem erros no cartaoalguem pode me ajud...
PlanPremiumCountry GBDeviceiPhone 6S PlusOperating SystemiOS My Question or Issue I was a Premium member and my subscription renewed monthly on the 1st. All of a sudden, I get a notification yesterday that says I've signed up for Premium Family (I di...
Hi, I am trying to add a family member to my premium plan. I have sent an invite to the email, which they've received. When they click 'accept invitation' it just takes them to my billing page and not a page were they can enter their code. I'm using ...
PlanPremiumCountry United StatesDeviceDell Operating SystemWindows 10 My Question or Issue It says I would be charged $0.99 for the first 3 months, but I was charged $5.39 so obviously, they charged the $4.99 instead. I already had a hulu account, co...
I am considering signing up for the Spotify Premium Family plan. Aside from the $14.99 monthly fee, is there any sort of commitment before getting the free google home mini? For example, can it be cancelled after one month? Or does the device not shi...
Started the family plan for my wife and I while my wife was travelling abroad. Now she can't use Spotify at all, although we used to share the same Premium account just fine.Is this how the system is designed or can someone please help us so my wife ...
Received the email to claim the promotion but it directs me to the Puerto Rico site in which the device is not available, but my account is USA with Puerto Rico as a State.
PlanPremium for FamilyCountryNew Zealand DeviceTried on various devicesOperating SystemTried on various OS and browsers My Question or Issue The first family member I sent an invite to received it and accepted and works fine. But every invite since s...
Uno de los miembros de mi familia, incluido en mi cuenta premium familiar fue eliminado luego de meses de estar haciendo uso del servicio. Cuando lo quiero volver a incluir, da error, que no pudo ser incluido correctamente.
The earliest I saw was 2012 when this was first suggested. It's been 6 years and there is still no way to set parental controls on a family plan from the main account. When you add/edit people on an account there should be an option to set parental c...
My problem was solved. No worries here.
My Question or IssueI am unable to join my roomates family plan. I get a message stating that I can switch family plan once every 12 months. But I am currently not on any active family plan and my previous attempt to join one was not approved as I wa...
Hi im not able to join my family account , but we live together
Ik kan een familielid niet toevoegen en hoe krijg ik mijn spotify account op mijn laptop in het nede
Hola,Tengo cuenta premium familiar y solo somos 4 personas dadas de alta por medio del correo electronico, la ultima persona no la deja enlazar, al momento de poner los datos de nombre direccion correo cp, etc etc no lo deja pasra y manda la leyenda ...
Hi there,Not sure why this is happening, we have premium subscription and all members of my family can access music and they show up in the profile under my account. When I go to listen to music it uses my daughters profile. I have tried to re-invite...
Buenas, Me gustaria saber si con el plan familiar, los diferentes miembros pueden usar Spotify a la vez en diferentes redes.