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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
My wife's Spotify account (I am the main account holder) reverted back to "free" today. Her account is simply gone from the plan. I tried inviting her again, but it won't let her enable her account again. HELP!
Hi there My sister is a doting Aunt and keen to share the Spotify love. She hoped to update her account, so that myself and my oldest child can be part of the same family. I've seen the details and small print - and quite understand you wouldn't want...
a few days ago I was asked for an address and I put a fake one because I'm not used to write my personal home address on the internet and I didn't know it was requested for my family members to access... Now everybody is out and I can't do anything. ...
Hi signed up for premium family, I used an Australian card to pay and registered my New Zealand address as it is where I live and the sent invitations to family at that New Zealand address but they are unable get into Spotify .. my phone is an Austra...
Hi,I ran into a problem with my family subscription. One of the members forgot to verify their account in time and got kicked out of the subscription plan. When I tried to invite him back, invitation failed after filling all required information. I s...
PlanPremiumCountry BrasilDevice(iPhone 7 plus)Operating System(iOS 10) My Question or Issue I missed to reply to a confirmation request from Spotify due to holidays and now one of our accounts connected to our Family Account cannot rejoin. How do I r...
Title says it all.My Family members got automaticaly removed once my PayPal account was charged and they could not join back. I've read the TOS carefully and I am not breaking any of them. Other than creating another account for them, what else could...
My Question or Issue I was subcribed to student account but my mum got family account and sent me the link but i am still being charged for student??
PlanPremium for FamilyCountryScotland My Question or IssueHi, i’ve been searching for answers to my problem without success. I have had a Spotify premium account for a while, mainly for my 8 year old daughter to use on her iPod. However, her younger ...
Contratei o Spotify universitário e foi cobrado duas vezes do meu cartão de crédito e minha conta continua como free.
My sister was removed from the Family Plan with Spotify saying she doesn't share the same adress with me while we obviously live together. Neither one of my family members had this problem, even the ones who doesn't share the last name with me like m...
my daughter has premium and I've now added her account to family premium. Will she still be billed at the end of her 3 month deal for premium? thanks
Hello, im totally new to spotify, and i wanted to know, how "family premium" works.The "Problem" i see is, everyone has to live in 1 House.My Question is now, Im living 4 Houses "away" from my Family, and me and my sister, and my brother want to use ...
Country: CzechDevice: AllOperating System: AllAccount: koutak7 My Question or Issue: Hello, I have issue with connection my family members to family account. I could not pay my old card so I updated my payment information but all my family members we...
My last family plan subscription just ended after 7 months. So we have started a new one. Everyone else has been able to join but I get an error stating I can only change family subscription once a year. But the billing cycle is over and I'm a free u...
PlanPremiumCountry NZDeviceiphoneOperating SystemiOS 10 My Question or Issue Kids are too young for email - how do I connect them to family premium?
Hello, I have a premium account with a family plan. I live in a different country than where my account and credit card are based. I had renewed my credit card, but I was a bit late in updating the information here. Now, I can't seem to update it, I ...
PlanFree/PremiumCountry DeviceSamsung Galaxys8Operating SystemiOS 10, Android Oreo, Windows 10,etc. My Question or IssueI was wondering if Spotify had Premium Family Plan with the Hulu as a bundle. They had the options for indiviuals or students, but...
My Daughters got kick out the family plan, she lives with me and should have no problem with her account, I tried to invite her back but it gives me back a message that the address does not match.I have looked for a way to contact someone at Spotify ...
PlanPremiumCountryGermanyDeviceSamsung Galaxy S8Operating SystemAndroid 8.0 My Question or Issue Hi there,I have a premium plan and have sent an invitation to my wife - of course living in the same houshold. After submitting the registration form an ...