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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium FamilyCountryAustralia DeviceSamsung Galaxy S7 Edge and S8 plusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just signed up for Premium Family. My daughter and I had separate paid accounts. Will those acco...
So I have a family account, and my wife and I both have logins. Alexa will only use "her" spotify account, which it announces when playing from Spotify, but if she's using Alexa at home, I can't use it in the car or at work. Why don't they work like ...
PlanPremiumCountry IsraelDeviceSamsung Galaxy 9 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Family plan Israel
I am on Australia on holidays (I'm from Spain) and my brother created a "Family" Plan. He sent me the invitation but I can't join it because I am on holidays on Australia. I don't understand why I can't access, I am his brother, we are family and I a...
PlanFreeCountry ItalyDeviceiPhone 7, Macbook ProOperating SystemiOS 10 (Sierra) My Question or IssueFor one year I was not living with my family and I switched from Family to Premium subscription (around April 2017). Now we are living together again,...
Olá, quero assinar o plano familiar, pórem meu marido tem uma conta premium de 16,90 gostaria de saber se eu convidando ele para o meu plano familiar essa fatura dele de 16,90 é cancelada e só pagamos os 26,90 do plano familiar ou ele continua pagand...
HelloSo i have this kind of problem. That one of my family member entered our previous aadress. For little time she had premium and then it dissapeard. I asked her what happend, and she said it asked again same thing like in the beginning. She re-ent...
hello, me and my family are moving a lot in the country and the problem is i dont remember which address i used while signing up for family spotify. Is there a chance for me to learn about the address i used? because suddenly my parenta got out of th...
My family and I have a Family Plan and we recently change the credit card for paying it and it got us all out of the plan, receiving an email that Spotify can't verify our address...we tried receiving the nvitation again but it doesn't work
Problems joining the family account...this sucks. It was working fine and suddenly it got cut.
My husband recently created a family account for the both of us. He had premium and I had the free version. I accepted the family plan through the email that he sent me to join and I entered my email that I previously used. It said I was now on the f...
My daughter goes off to college at the end of August. What happens to the family plan when she is no longer at my address. Do we have to advise Spotify?
I have recently upgraded my account to Pemium for Family. When I click the button to add or remove members, I only get to a black page. There is no possibility to send an invite to someone.
I signed up for Spotify family and I am paying for regular Spotify and family for months now!! Why?
Have had a premium for family account for a while. Trying to add another account. When I go to that page, it's blank. "Send Invite" doesn't show up.
PlanPremiumCountry USADevice Operating System My Question or Issue My family has recently gottent the family plan and are trying to add me to the account. However, I am not recieving any of the invites. Please help!
Hello, i just saw i payed 15 euro for a monthly subscription (after the trial from 3 months from 1 euro), so i have premium family. I didn’t know that, so my question is; can i change spotify family to a normal spotify premium account?Plan: PremiumCo...
PlanPremiumCountry SingaporeDevicemy device - iPhone 8+her device - Samsung galaxy S8+ My Question or Issue My family member just got disconnected from my family bundle recently and when we tried to reconnect her to the bundle, it always show up as a...
Hi. Why doesn’t my premium for family work? It seems it works for my wife and kids but not my own account. My username is Lillarvid-Se or mail lillarvid@gmail.com. The payment has went through. Regards, Marten Arvidsson
hola que tal? hace unos minutos un familiar mio compro el plan familiar y me agrego y yo acepte, pero a la hora de querer iniciar secion en mi spotify celular no me deja, y tampoco me deja escuchar canciones desde mi computadoraGracias