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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hello, I have a question to the Premium Family Account. I upgraded my Premium to the Family Premium Account that my family and me can save money. So I invited my parents and everything worked out as it should. I also invited my sister and she got the...
Hi,I've switched to the family subscription over a year ago and added my father. He already had an account with his email address but he is still being charged even though he used the same email address to register on my family plan.How can this be f...
Hello, my cousin is just paying for the Familiar Plan, and I was in, but he got a mail .. which said that me and my other cousin will be kicked out of the plan because Spotify can't confirm we live in the same house. And I can't join it again because...
Hi, My wife and daughter have Premium and Student accounts respectively. I have a free account. If i upgrade my free account to Premium for Family what happens when i send them an invite?Do they just accept the invite and their account is upgraded an...
I am trying to get my sister on my family plan but the email she has connected to her spotify she cant get into. Is there a different way to get her on it?
We just signed up for a family plan and received a Google Home assistant for christmas.This is kind of hard to explain, but...Spotify has played fine through the Google Home device, until my father-in-law attempts to play from his phone. It stops the...
My family account has lost the two members.I´ve sent them new invitations, the e-mail arrives ok but when we access the site it says that de invitation is from someone else.My name is Leonardo and the name that appears in the invitation is Eric Hasek...
I have just subscribed to Premium for Family. I have sent invites to my three kids. However when they click on the link on the email it goes to a log in page which asks for a username and password.What do they put here??? We have tried their email ad...
Hello there;I got a premium membership for the family. I wrote the name of my friend who stayed in the same house while receiving the membership. How can I change this?
I recently joined the family plan and I had no issues inviting most of my family. When I tried to invite the last two members of my household, they would not receive the invitation email. I've double checked the emails, canceled the invitations and r...
I’ve been trying to activate my family Acct for 3 hours with no success. I quit
I upgraded my account to the family. My husband is trying to add to the family plan. It shows active. We accepted the invite. It is not changing his account to family premium and he cant download. It tells him to upgrade to premium then says customer...
AI’ve been trying to setup the family plan, I can’t get it right. I feel like the explanations that you guys give are **bleep** and need telephone numbers for people to get this kind of issues fix as promp as possible or a live chat. So please contac...
Hello, I have just paid for my Premium subscription. If I would like to change for Premium for Family would I be charged for this in the next payment cycle?
Ola, boa tarde. Estou tentando entrar no plano familia, mas sem sucesso.Recebi o email, aceitei o convite, confirmo os dados de endereco e recebo a seguinte mensagem de **bleep** ao confirmar os dados: "Voce nao pode entrar neste Plano Premium Famili...
My brother was removed from plan either tho he confirmed the address and everything.was he removed because he conected outside the house.
I have a family plan with my parents and have found if they are listening on their amazon echo at home, I cannot listen on a different device. We have separate Spotify accounts but since they set up their echo, I can see some of their music. Any sugg...
Hi,I'm a bit stuggling with this subject since I subscribed to a Spotify Family Account.My wife and I used to share my account. We build together some playlists, have some listening history and obtain recommendatios saccording to our favorite songs. ...
Die Einladung zum Family Account kann ich versenden, aber es ist nicht moeglich fuer das Familienmitglied, sie anzunehmen. Es kommt immer die Meldung: 3 - Hoppla! Da ist wohl etwas schiefgegangen. Versuch es noch mal. Die Adresse stimmt uberein. Das ...
My family plan lapsed when I changed debit cards. It may have been a week before I updated the new billing info. When I did reinstate it everyone on the plan was deleted. Now we are having massive issues getting everyone back online correctly. When o...