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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Does the family subscription works as soon as its registred or do the first payment have do be done?
I recently moved so was able to combine my membership with another membership. I was invited, accepted the link and entered the information. After accepting everything I receive an error message saying 'It is only possible to subscribe to 1 family me...
It seems a lot of users have this issue but the answers solve aren't the best. I have received a invitation to join family premium Spotify account. When I click on the accept invitation button it brings me to an account page, but never the "redeem to...
Hallo ihr Lieben,habe ausversehen die Adresse meines Elternhauses anstatt meiner richtigen, bei dem Family-Account. Die Verifizierung hat nicht funktioniert.Was kann ich tun ?
Where can I change the name of my family?
Hi, our daugther already has a premium account. Now we want to change into a family account. Can somebody tell me, how I put my family in one account? And, until now, my husband is paying the Premium account of our daugther. When we make a family acc...
I have paid for Premium for Family. One of the members are Fred Jarle Reiersen. He has an active status in my account, but he has problem with his access to Spotify. Can you help us?The members mail adress: fjreiersen@gmail.com
Can someone please assist, I checked help and it has alink to add members but not on my account?Thank you,
For some reason I am unable to use a premium code to renew my subscription. It may be due to the fact that I am paying for both Spotify and Hulu at the same time. Regardless I should be allowed to use these codes as they are essentially money. Thanks...
We have a family plan and have been able to get everyone connected on the iPhones but one member with only an iPad can’t get connected to the family plan. It doesn’t come up with the confirmation to add the address etc. Help!
Dois familiares da minha conta nao conseguem entrar no plano familiar e recebem essa mensagem.3 - opa, algo deu errado. Tente de novocomo resolver esse problema? Entro em contato como?Isso esta me irritando e vou cancelar esse plano familiar que nao ...
I recently updated the family member of my account and one of them couldn't login.I canceled the invitation to resend it and now she doesn't even receive the invitacion (email). Please help
Hi, my partner has signed up to the family premium account and tried to add me to it, however i am not recieving the email to verify this, he has tried a few times, so annoying that you cant just pick up the phone and speck to someone about it.... an...
Hi, I've just subscribed to Spotify Family, but it doesn't let me send any invitation (a white square show up, no content, see picture attached).Can simebody help me out? Thanks, Francesca
Hello! So for the past year I have been sharing a spotify premium account with my parents. Becuase we were constantly stealing the music from each other we decided to upgrade to Family Premium. Now that I have created my own account, all of the playl...
So I bought a premium family membership, then I invited my son. We got a code number and a link. The link takes me to a Subscription and Payment page saying my payment will be renewed in two weeks. Now I bought the family plan two months ago, why am ...
Hi.In my premium family plan I have a problem, it will not let me add new users even if they put the correct data, even one was already inside since time ago and suddenly was not inside the plan and could no longer join again.I need to know why and w...
When I have a family account with 4 others, and I wanna go abroad for a longer time (a few months), do I have to change my state of living to be able to keep listening to the music? and when I have to change it, can I still use my family account? bec...
Hi everyone My sister, owner of our family account, sent me the invitation code. I accepted the link and inserted the code, but an error message appeared: the code is not valid. What could the problem be? Thank you in advance.
I have just upgraded from premium to family. When I try to 'add members' the screen is blank. Is there a trick to this.?