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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
A quien corresponda,Me enviaron la invitacion al plan familiar, sin
embargo, no puedo acceder. Ingreso a mi cuenta, completo el formulario
pero despues de darle click al boton de "enviar", me aparece este
mensaje en un cuadro rojo en la parte superio...
A quien corresponda, Me enviaron la invitacion al plan familiar, sin embargo, no puedo acceder. Ingreso a mi cuenta, completo el formulario pero despues de darle click al boton de "enviar", me apare...
I sent my daughter an invite but she changed her email. After your
company has been charging me for 6 months the extra $10 I finally got
smart and cancelled my debit card. Now my daughter does NOT have Spotify
because I can't fiogure out on this magn...
...aughter does NOT have Spotify because I can't fiogure out on this magnificaent website, how to change her email address so she can accept my offer to join family premium. Can anybody help me?&n...
I started a 7 day free trial yesterday but today I got spotify family
premium, when I get invited by my family on the website it says i'm
premium but on mobile app it says ''Free account, please enjoy the free
trial'' Does this mean I don't have prem...
I started a 7 day free trial yesterday but today I got spotify family premium, when I get invited by my family on the website it says i'm premium but on mobile app it says ''Free account, please e...
Hello,I am currently having a Spotify issue and need some assistance, if
someone could help me. I'm a user of the Premium for family account, my
father being the administrator, and I was suddenly disconnected from the
accont, I believe because of som...
Hello, I am currently having a Spotify issue and need some assistance, if someone could help me. I'm a user of the Premium for family account, my father being the administrator, and I was suddenly d...
Hello, I just upgraded to the FAMILY plan today. I invited my wife to
join the family plan.. and the email invite she received correctly
stated that I was sending her the invite from my actual username. So
that was fine. However, when she clicked "jo...
Hello, I just upgraded to the FAMILY plan today. I invited my wife to join the family plan.. and the email invite she received correctly stated that I was sending her the i...
Hello, I just upgraded to the FAMILY plan today. I invited my wife to
join the family plan.. and the email invite she received correctly
stated that I was sending her the invite from my actual username. So
that was fine. However, when she clicked "jo...
Hello, I just upgraded to the FAMILY plan today. I invited my wife to join the family plan.. and the email invite she received correctly stated that I was sending her the i...
Hee guys,I just started the family Spotify and I invited my family. If
they want to accept, they need to fill in our adres. But Spotify don’t
accept the adres and when I started the account, I didn’t fil in my
adres... what do I need to do? I can’t s...
Hee guys, I just started the family Spotify and I invited my family. If they want to accept, they need to fill in our adres. But Spotify don’t accept the adres and when I started the account, I d...
Hi, I can´t be part of my grandfather family plan and we live in the
same house. it shows an error, something like "Ups! Something went
wrong, please try again"
Hi, I can´t be part of my grandfather family plan and we live in the same house. it shows an error, something like "Ups! Something went wrong, please try again"
Good Day! So I upgraded my account to Spotify Premium Family Account & I
invited my boyfriend. The invite link was working but when he was about
to submit the form (the one’s that you need to fill up before you can
join the family) it always says err...
Good Day! So I upgraded my account to Spotify Premium Family Account & I invited my boyfriend. The invite link was working but when he was about to submit the form (the one’s t...
I used to be a member of my group on the Premium family account but a
week ago the verification expired and I forgot to verify on time so they
kicked me out. I don't know how I can get back in because before I
didn't tell them my adress which was the...
I used to be a member of my group on the Premium family account but a week ago the verification expired and I forgot to verify on time so they kicked me out. I don't know how I can get back in b...
Hello,I have a Spotify Prenium Account, which cost me 9,99e/month, but I
moved since september to Hungary. I realized that my friends do not pay
the same price as me, because it's a cheaper country. Now I'm living
there, I don't understand why I shou...
Hello, I have a Spotify Prenium Account, which cost me 9,99e/month, but I moved since september to Hungary. I realized that my friends do not pay the same price as me, because it's a cheaper country...
So, my brother decided to get spotify premium family, the problem is
that when he sends the invite via email i dont get it, we have no idea
why, the email is right and so on... Any ideas why nothing happens?
So, my brother decided to get spotify premium family, the problem is that when he sends the invite via email i dont get it, we have no idea why, the email is right and so on... Any ideas why n...
Hi,I divorced and now I live with ne family memebers in one home, thet
previously were memebers of other spotify families. When I try to
register them under our new common address, the registration is refused,
because, they were memebers of other spo...
Hi, I divorced and now I live with ne family memebers in one home, thet previously were memebers of other spotify families. When I try to register them under our new common address, the r...
Hi,Invited my husband for the family plan, had to invite 3 of his
emails, nothing was working, finally got him on the family plan and it
is now saying that his premium has expired!!Tried to move back to me
having my premium and put him on a premium a...
Hi, Invited my husband for the family plan, had to invite 3 of his emails, nothing was working, finally got him on the family plan and it is now saying that his premium has expired!! Tried to m...
When I try login in my father's premium for family plan, shows me this
message : 4 - Ops, something was wrong.Try again (or something like
this)We live in the same address Can someone help me ?
When I try login in my father's premium for family plan, shows me this message : 4 - Ops, something was wrong.Try again (or something like this) We live in the same address Can s...
I was ready to sign up for the annual family subscription for $149 but
Spotified has changed it to a monthly subscription $14.99 so they can
increase the price by $30. I HATE monthly plans! I want annual plan
where I can pay annually and get my disco...
I was ready to sign up for the annual family subscription for $149 but Spotified has changed it to a monthly subscription $14.99 so they can increase the price by $30. I HATE monthly plans! I w...