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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
En mi familia somos 5, de los cuales, 3 pagan por Spotify. Quieren tener
un plan familiar en el cual yo sere el administrador. El gran problema
aqui es que si bien todos vivimos en una misma direccion fisica, un
miembro de la familia viaja de forma r...
En mi familia somos 5, de los cuales, 3 pagan por Spotify. Quieren tener un plan familiar en el cual yo sere el administrador. El gran problema aqui es que si bien todos vivimos en una misma direccio...
My friend and I both got the same email from Spotify advertising a new
deal, but hers said 99p for 3 months and mine says £9.99? How much is it
and why is mine more expensive?
My friend and I both got the same email from Spotify advertising a new deal, but hers said 99p for 3 months and mine says £9.99? How much is it and why is mine more expensive?
hace un par de meses que tengo cuenta spotify premium familiar, pero
ahora mi hermano me quiere agregar y ya facture este mes, ¿existe alguna
forma de cambiar el administrador de mi cuenta a otra de las personas
dentro del plan familiar y asi yo unir...
hace un par de meses que tengo cuenta spotify premium familiar, pero ahora mi hermano me quiere agregar y ya facture este mes, ¿existe alguna forma de cambiar el administrador de mi cuenta a otra de ...
Fui removido do plano familia com a alegacao de que nao conseguiram
confirmar meu endereco.Como Resolvo o problema e volto para conta?(Foi
um erro da equipe do Spotify)I was removed from the family plan with the
claim that they could not confirm my a...
...he family plan with the claim that they could not confirm my address. How do I solve the problem and come back to account? (It was a mistake of the Spotify team)
Hola!, he leido las bases de como aplica esta promocion y tengo 2 dudas
al respecto:¿El pago es de $9.00 (mxn) mensuales durante los primeros 3
meses? o ¿un cobro unico de $9.00 (mxn) que cubre esos 3 meses? (en este
ultimo seria como pagar un mes a ...
Hola!, he leido las bases de como aplica esta promocion y tengo 2 dudas al respecto: ¿El pago es de $9.00 (mxn) mensuales durante los primeros 3 meses? o ¿un cobro unico de $9.00 (mxn) que cubre eso...
Hi,I cannot use my family account because I did not confirm email that
is verification. After, my wife send me a invitation to attend family
account. Can you help me, what should I do?Thanks in advance.
Hi, I cannot use my family account because I did not confirm email that is verification. After, my wife send me a invitation to attend family account. Can you help me, what should I do? Thanks in a...
My father was a member of the premium family plan, and out of nowhere
his account was deactivated, moving to the free plan, and he can not
accept any more calls, since whenever I send the invitation to him, he
makes a mistake. the account overview op...
My father was a member of the premium family plan, and out of nowhere his account was deactivated, moving to the free plan, and he can not accept any more calls, since whenever I send the i...
Hi there! Spotify charged me for my Spotify Family account a couple of
days ago, but I did not have enough money at the time. I was
automatically set back to Spotify Free, making my family and I unable to
use Premium features. I have now subscribed t...
Hi there! Spotify charged me for my Spotify Family account a couple of days ago, but I did not have enough money at the time. I was automatically set back to Spotify Free, making my family a...
Bonjour,J'ai souscris a spotify family mais il m'est impossible
d'ajouter un de mes enfants et mon mari.Je lance le mail d'invitation.
Une fois recu mon fils clique sur accepter l'invitation ce qui lance le
navigateur et ouvre une fenetre spotify mai...
Bonjour, J'ai souscris a spotify family mais il m'est impossible d'ajouter un de mes enfants et mon mari. Je lance le mail d'invitation. Une fois recu mon fils clique sur accepter l'invitation ce q...
I had a Premium for Family account which I just cancelled because
another family member already has a Premium for Family account for me to
join and emailed me a invitation with a redemption code. I can't find
anywhere to redeem the code, the redeem p...
I had a Premium for Family account which I just cancelled because another family member already has a Premium for Family account for me to join and emailed me a invitation with a redemption code. I c...
My Father got spotify Family and wants to Invite me. I accepted the
invitation but spotify got my wrong email adress, because I am connected
with facebook. Thus I changed it in my facebook profil to my new email
adress, but spotify didn't Update it. ...
My Father got spotify Family and wants to Invite me. I accepted the invitation but spotify got my wrong email adress, because I am connected with facebook. Thus I changed it in my facebook profil t...
I don't have the same psychical address as my family do have because I
moved out half a year ago. Can I be a member of premium for family? They
are my family but we don't share the same adress.
I don't have the same psychical address as my family do have because I moved out half a year ago. Can I be a member of premium for family? They are my family but we don't share the same adress.
Hello! At the beginning i want to say sorry for my English, its not
perfect yet, anyway lets get into the problem, my plan wasn't renewed in
the day when it gets over, but i renewed it day after it, when i've done
it every plan member just get out of...
Hello! At the beginning i want to say sorry for my English, its not perfect yet, anyway lets get into the problem, my plan wasn't renewed in the day when it gets over, but i renewed it day a...
Hi I have family sub (me and the wife), however every time my wife
starts playing stuff it also plays on my phone too. Quite annoying when
you are at a meeting and suddenly something crazy start sounding from
your phone! Is there a setting to stop th...
Hi I have family sub (me and the wife), however every time my wife starts playing stuff it also plays on my phone too. Quite annoying when you are at a meeting and suddenly something crazy s...
Hey Spotify.I have just brought familiy account, and when i was reading
about it i got read it as i could listen to the same music with
different devices (like two iphones in a bus both hear and listening to
the sam music) but is this not possibly? -...
Hey Spotify. I have just brought familiy account, and when i was reading about it i got read it as i could listen to the same music with different devices (like two iphones in a bus both hear and li...