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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hi,I'm trying to invite my family to Family Premium. They recived an invitation code, but when they accept the invitation and try to reedem code it appears that the code seems to be uncorrect. I've tried one a diffrent devices and brosers I've cleane...
I can't connect on my Family account. When I try to register, put my personnal information. It redirects me on the same page with an error message. Not the first time I can see this on this help support, still no answer.
I cant manage my family account, add or manage page does not appear, just a page without content - help!
Hi. I bought the Spotify Premium 0,99 cents for 3 months. I bought it in June. It has been more than 3 months, and I got charged for 9,99€. I yesterday (7.10.2017) cancelled my Spotify Premium, it said that it will be cancelled 8.10.2017. Today, is t...
Hello, I am having a problem adding a family member onto the premium for family plan. After I send him the email invitation and he filled out the form it says there was an error. Can you help me with this issue please.
I sent a family invite to my dad who I live with and he accepted it and his account is still not premium???? Spotify fix this or what?
i sent an invite to my wife to join the premium account but when she clicks on link she is directed straight to MY login page. There is no 'Redeem' button anywhere.
how do I separate from my ex roomate without losing my music
I have submitted a contact form and it has been 4 days but I still haven't had a reply?
Eu sempre fiz parte do plano familiar, porém a minha irmã teve que cancelar, pois houve um problema com o cartão dela e então refizemos o cadastro mudando para o cartão da minha mãe. Porém quando os meus convidados tentam se cadastrar pra efetuar o u...
Öğrenci premiumu için akıllı telefonumdan free hesaptan premium hesaba geçiş yapmak istedim gerekli bilgileri doldurduktan sonra öğrenci olduğuma dair görseli dosya seçe yüklemek istedim ama kabul etmedi gönderi seçerken dosya seçmedi istedi,hesabımd...
Ik heb stiefkinderen en die wonen beperkt bij ons. 2 van 14 dagen bij ons en 12 van 14 bij vader. Kunnen we dan wel een familie abonnement afsluiten?Met het abonnement kunnen we dan ook tegelijk luisteren?
I just paid for preminum family and the Family Mernu is completely inactive so I can't invite my family to join me. Scam??
Hello, I cant see my adress in my account. I want to invite my brother to family spotify, but our adress isn't working.
Hola! Amigos buenos días anoche decidí cambiar mi cuenta premium por familiar, y en el registro use la opción de autocompletado para llenar la inscripción mía como titular, tengo un Problema cuando los miembros de mi familia que invite validan su dom...
Hi there, I have been invited as a family member. Upon invitation accept the webpage let me create a regular free account. I tried to put the code under einlösen but it is not accepted. What do I need to do now? thanks
Hi, I've recently created my family group. Thing is, with my account (stillpoch) I entered my wife's name... I don't really mind who the admin is, but my user now has the same name (again, personal name, not user) as my wife within the group. Can I c...
Is it ok if I am purchasing the premium family plan and share it with my family members but I am studying overseas?
Hi! I am experiencing an issue when I try to add or remove a member under my family plan through Spotify web portal. All I keep having is this message: Oops! Something went wrong, please try again.Anybody has an idea on how to fix this? Thanks for yo...
When I send them the link it says spotify couldn't verify that we live in the same adress but we're living in the same house. Can you help me solve this problem ?