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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I want to cancel extra user with android phone
Goodevening, i already have my own sporify premium for a long time. Today my sister invited me for the premium for our family. I accepted it but i didn't cut off the other premium. What do i have to do?
Hello. One family member was deleted and it is not possible to add this email again. Is this email banned or something? We live in one house with my niece but she left for 2 month on her vacatin and since she is Back we are not able to add her again.
Hey, I'm from Uruguay!I used to have a premium account, but now I cancelled the subscruption to create a Family plan. The thing is i'm trying to add my parents but their e-mail account is a local one, not an international one, and they are not receiv...
Mi plan premium es de 18.9 PEN, pero en el estado de cuenta de mi banco, me cobran 25 PEN. Qué significa eso?
So I got an invitation from a family member, I have it on my email, we both live on the same address. I tried to accept and send the form and it keeps on telling me this: 600 - Oops something went wrong, please try again. Every single time. Is this j...
I lost all family members without warning. If I understand correctly there was a change in policy and we need to be on the same physical address which we do. However we probably don't have the same postal code entered as this was not required before....
i can not add a family member to my account, he gets my invite clicks accept and it does not take me to a page with a code redeem? how can i fix this i have paid for my premium family account.
I have sent the email multiple times and they are not receiving it. I have checked their email folders and nothing show up in their inbox.
the email does not send. attempted many times, I am unable to receive the invite link.
Deleted facebook means that i can't login into spotify (and I'am the main user of the family account). Read on this community that you should create a new account (and delete the old one) since solving this problem is pretty hard. But the biggest pro...
Help
I have joint custody of my daughter. So she actually lives in two different houses. If she already had premium under an account that I assume is listed under her mother's address, is there anything I need to do to make sure she is not removed from th...
Hi, I´ve been using my brother´s account for over a year, you asked me to verify address, I did but yesterday I was diconnected. We have the same address.I received a linkand my invtation is SPFLgX5UP7stn, but I could not be added in his account agai...
My Premium Family Account was downgraded because of missing personal information to Spotify Free. I have fixed this problem, but I don´t know how to get back my Premium Family Account. Does anybody know, how make Spotify aware of this fix?
My Music is constantly paused. It says my account is bring uset somewhere else But I can see I'm only logged in on my computer and iPhone - and every time it happens I'm only online on one device
Every time I enter my promo code, it says that it is invalid. What is going on?
I can't add my daughter via family. Sent invite. She got email with code. logged int her free account. Went to redeem and entered Invite code. Keeps saying invalid. I am pulling what little hair I have out please help .
I just signed onto Spotify Premium for Family Plan. I went to Account, Manage Family Accounts to add my first family member. There's just a blank screen. No option to send an invite or type in a name or anything. Just completely blank. How do I fix t...
I recently changed my billing address and my family was asked to verify their account address, after they wrote the same as my new billing address they are not able to subscribe to the Family Plan, I have 3 months ago trying to fix this, but I am not...