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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 168677 Views
  • 32 replies
  • 9 likes
  • 168677 Views
  • 32 replies
  • 9 likes

Spotify family multi pays

Bonjour, je viens de passer mon abonnement premium en offre Spotify family pour que mon conjoint ait accès à son propre compte.nous vivons en France mais mon conjoint à un téléphone étranger pour des raisons professionnelles et l'accès à l'offre fami...

  • Newbie
  • Bonjour, je viens de passer mon abonnement premium en offre Spotify family pour que mon conjoint ait accès à son propre compte. nous vivons en France mais mon conjoint à un téléphone étranger pour d...
  • 307 Views
  • 0 replies
  • 0 likes
  • 307 Views
  • 0 replies
  • 0 likes

Family members don't get invites

It doesn't matter how many invites i send to my girlfriend she never receives the invite. And yes i have checked her spam folder in her email. Help please.

  • Casual Listener
  • It doesn't matter how many invites i send to my girlfriend she never receives the invite.   And yes i have checked her spam folder in her email.   Help please.
  • Robert_W
  • Community Legend
  • 513 Views
  • 9 replies
  • 0 likes
  • 513 Views
  • 9 replies
  • 0 likes

Öğrenci indirimi

Öğrenci indirimi için üyelik sırasında kart bilgilerimi verdim direk parayı çekti çekmemesi gerekirken uyguladıkları saçma sistem sheerıd'den de herhangi bir mesaj gönderilmedi nasıl doğrulucam yada paramı nasıl geri alabilirim?

  • Newbie
  • Öğrenci indirimi için üyelik sırasında kart bilgilerimi verdim direk parayı çekti çekmemesi gerekirken uyguladıkları saçma sistem sheerıd'den de herhangi bir mesaj gönderilmedi nasıl doğrulucam yada ...
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Quero minha conta Premium de volta!

Alô Spotify Brasil! Quero minha conta Premium de volta! EU e minhas irmãs pagamos esse plano mas a seguinte mensagem aparece! Como pode?! Somos irmãs, com quartos colados! RESOLVAM! e mais: todo mundo morar no mesma casa?! OI? e essa família tradicio...

  • Casual Listener
  • Alô Spotify Brasil! Quero minha conta Premium de volta! EU e minhas irmãs pagamos esse plano mas a seguinte mensagem aparece! Como pode?! Somos irmãs, com quartos colados! RESOLVAM! e mais: todo mund...
  • ingridsaraiva-b
  • Casual Listener
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Endereco

Como faço para alterar o endereço cadastrado na minha conta do spotify do plano família?

  • Newbie
  • Como faço para alterar o endereço cadastrado na minha conta do spotify do plano família?
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Unlocking premium

Im thinking of unlocking premuim. But i noticed there is a 0.99 premium how do i get that?

  • Newbie
  • Im thinking of unlocking premuim. But i noticed there is a 0.99 premium how do i get that?
  • Maxim
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Spanish?

Hola me registré y pague pero mi cuenta sigue en versión gratuita que debo hacer?

  • Newbie
  • Hola me registré y pague pero mi cuenta sigue en versión gratuita que debo hacer?
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Issues with Family Premium - Please help

Dear Spotify I have just upgraded to Family Premium so we can all listen to our own music (mostly on the iphones) The email invites have been sent and received. We now have two issues: 1. Cannot JoinFor one family member, it says they cannot join as ...

  • Newbie
  • Dear Spotify   I have just upgraded to Family Premium so we can all listen to our own music (mostly on the iphones)   The email invites have been sent and received.   We now h...
  • Maxim
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

tengo problemas para unirme a un plan familar

Hola! a ver si alguien me puede ayudar. Tengo problemas para volver a unirme a un plan familiar. El mes pasado paso lo mimso que ahora, me sacaron del plan familiar porque tenía que tener la misma dirección que el titular. Bueno puse la misma direcci...

  • Newbie
  • Hola! a ver si alguien me puede ayudar. Tengo problemas para volver a unirme a un plan familiar. El mes pasado paso lo mimso que ahora, me sacaron del plan familiar porque tenía que tener la misma di...
  • 392 Views
  • 0 replies
  • 6 likes
  • 392 Views
  • 0 replies
  • 6 likes

Suspicious email from Spotify about Spotify Family

I have just received an email from Spotify (screenshot attached) that I'm sure is genuine, but looks like a phishing attack: There is no mention of my name, username or anything like that in the email. The only thing that makes the email specific to ...

  • Regular
  • ...The link provided (https://support.spotify.com/us/article/premium-for-family/) doesn't mention anything to do with this email. It only talks about new family accounts, not existing ones The l...
  • imrandjk
  • Casual Listener
  • 797 Views
  • 4 replies
  • 0 likes
  • 797 Views
  • 4 replies
  • 0 likes

Questions about "Family Premium"

Hello,i have Spotify Premium now since some time and i will always have Spotify Because i love music The fact that i pay each month 15 Euros and Family Premium costs also 15 Euros, i'm thinking about getting the Family Premium. But i want to know how...

  • Regular
  • Hello, i have Spotify Premium now since some time and i will always have Spotify ❤️ Because i love music 😛 The fact that i pay each month 15 Euros and Family Premium costs also 15 Euros, i'm t...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Premium family Where can I find the link to send to my daughter?

I have send two invitations by e-mail to my daughters to join premium for family. One of them doesn't receive the e-mail (I tried twice). She already has the normal spotify, is that the reason? In the HELPtopics there is a link mentioned that you can...

  • Newbie
  • I have send two invitations by e-mail to my daughters to join premium for family. One of them doesn't receive the e-mail (I tried twice). She already has the normal spotify, is that the reason?&n...
  • Bengrab
  • Newbie
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

How to switch from Premium Family Monthly to Yearly (Germany)

Hi all,I started a Premium Family Monthly subscription last week (Germany) and we are quite pleased with it. When I signed up there seemed to be a yearly family plan available and we are really considering it. How do we move from the monthly to the y...

  • Casual Listener
  • Hi all, I started a Premium Family Monthly subscription last week (Germany) and we are quite pleased with it.    When I signed up there seemed to be a yearly family plan available and w...
  • Maxim
  • Spotify Star
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Cobrança indevida

Fiz a troca do meu spotify premium para o spotify familiar e fui cobrada por ambas as assinaturas.

  • Visitor
  • Fiz a troca do meu spotify premium para o spotify familiar e fui cobrada por ambas as assinaturas.
  • Bittencourt
  • Spotify Star
  • 331 Views
  • 5 replies
  • 0 likes
  • 331 Views
  • 5 replies
  • 0 likes

Plano Familiar

Minha esposa foi removida da minha conta, não sei o motivo mas gostaria de resolver o quanto antes, enviei um convite para ela e só aparece a seguinte mensagem "Você não pode participar deste Plano Premium Familiar.Não foi possível confirmar que você...

  • Newbie
  • Minha esposa foi removida da minha conta, não sei o motivo mas gostaria de resolver o quanto antes, enviei um convite para ela e só aparece a seguinte mensagem "Você não pode participar deste Plano P...
  • alexandre2608
  • Newbie
  • 431 Views
  • 2 replies
  • 2 likes
  • 431 Views
  • 2 replies
  • 2 likes

Premium but Status says "Free"

Hey there.So today I changed my phone and all my data on my Spotify Account got deleted, so no more songs that I downloaded or playlists that I had saved. In addition does it say that I don't have Premium anymore even though I bought it last year and...

  • Visitor
  • Hey there. So today I changed my phone and all my data on my Spotify Account got deleted, so no more songs that I downloaded or playlists that I had saved. In addition does it say that I don't have ...
  • Titox
  • Roadie
  • 393 Views
  • 8 replies
  • 0 likes
  • 393 Views
  • 8 replies
  • 0 likes

Exclui meu facebook e agr nao consigo mais administrar o plano familia

Eu exclui meu facebook e ele era o administrador do plano. agora nao consigo mais adicionar novas pessoas ou excluir outras

  • Newbie
  • Eu exclui meu facebook e ele era o administrador do plano. agora nao consigo mais adicionar novas pessoas ou excluir outras
  • Titox
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Queue a song on Premium for Family

Hi, I've had the premium for family plan before and it has worked just as intended. But since I renewed it, after letting it run out to get my billing date closer to my pay day, I cannot queue songs on my mobile phone (Android). I get the "You have f...

  • Newbie
  • Hi,   I've had the premium for family plan before and it has worked just as intended.   But since I renewed it, after letting it run out to get my billing date closer to my pay d...
  • gshearn-us
  • Newbie
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Family member subscription management problems...

First, my creditcard was (by purpose) locked and replaced. This made that the automatic payment failed. I didn't get any chance to enter my new card nuber and to keep the family members.That is the first fault! The second is that now that I've starte...

  • Casual Listener
  • First, my creditcard was (by purpose) locked and replaced. This made that the automatic payment failed. I didn't get any chance to enter my new card nuber and to keep the family members. That is t...
  • Mako4
  • Newbie
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes