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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Chicos como pongo la fecha de caducidad al crearme la cuenta premium?
Hola que tal pertenezco a el grupo de personas que paga Premium. Quiero descargar algunas canciones pero no me deja ¿Que debo hacer?
Spotify family is painful.... We all live at the same address, all my family members are typing in our address when I send the invitations to resume their spot on my family account. We are repeatedly being told they don't match. Why can I not view th...
Boa tarde! Assinei o spotify premium ontem e meus familiares que estavam incluso no pacote foram expulsos, e agora quero adicionar eles novamente, mas quando entro no site e vou na area premium, ele me da a opção para assinar o premium novamente, sen...
Estimados,Contraté Plan Familiar hace un par de meses y al querer incorporar a mi novia (quien vive conmigo) como carga asociada me arroja el mensaje "No puedes unirte a este Plan Familiar Premium. No pudimos confirmar que residas en la misma direcci...
Boa Tarde, estou tendo problemas em relação ao acesso na conta Premium. Ontem pela manhã a empresa retirou praticamente todos os membros da minha conta no Spotify, sem razão, ou sem um aviso prévio(já q pago pelo plano fielmente desde que o fiz)... m...
First , thanks for this amazing support.I just got a question, when U say "same household" , you mean same WIFI spot?
I have a question about listening the music with more people at the same time. My family and I want to get the Family premium account but we are worried that we can't listen a different number at the same time. Is this possible???
Hace unos meses me encontraba dentro del plan familiar pero de pronto me saco diciendo que no resido en la misma direccion... Si ninguna cuenta ha realizado cambios como es que deje de residir de pronto. Alguna sugerencia? :<
I just joined my boyfriend's premium family plan, however I didnt cancel my old premium subscription first. After I accepted the invite to be a member of his, it appears that my entire account was just moved over to his account and he is the paying m...
Can this family member who is going for 6 months to an other country receive spotify there (France) or do i have to cancel this family member from the main account (Austria)thanks for help greetings from austria
I noticed some older threads about this but wanted to start a new one because I can't quite believe that there isn't a way to do this. When one upgrades from a regular subscription to a family subscription, the assumption is that the family has been ...
Hi, I am interested in getting a spotify family account. We all have our spotify linked into our facebook. I was just wondering how this works when you need to verify the address, is it taken from facebook or do you enter it manually on sign up. Than...
My housband's account says that we don't live in the same address. We've tried several times already and can't make it work. We need support!
No puedo adquirir el Pack Familiar debido al problema de la imagen. Ya he adquirido el plan anteriormente con exito y he estado realizando otras compras con esta tarjeta por lo tanto esta no es el problema. Ademas esta chequeada por el banco. Espero ...
Tengo una cuenta Spotify plan premium la cual se pago por un año, se vence hasta el 2018, la quiero cambiar a plan familiar pagada por un año, que pasa con el saldo no usado en mi cuenta premium individual. Saludos Carlos
I have the same address with my family, but I can't join the Spotify family. Please help
Eu criei um plano familiar com meu filho e minha irmã, moramos na mesma casa, o spotify disse que não foi possivel confirmar o email e eles dois foram removidos
I upgraded to premium family 3 weeks ago. If works fine for my family members and on my ipad. If I log in to my spotify account on my desktop and my android phone however, it says I have a free account en I can only shuffle music. I tried logging out...
I have a family account and have added my partner to it but Spotify won't let her listen to music. It keeps saying she needs to refer to me (the family account owner) for subscription help. I've added her on the list, she's verified herself and still...