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family premium

family premium

 

Plan

Free

Country

 Sweden

Device

Iphone 7

Operating System

(iOS 10

 

My Question or Issue

 my Dad and his wife divorced and our old family premium stood in her name. So now when my dad paid for a new Spotify family premium me and my sister can’t log in because it says that you can only switch family plan once a year. Can you please make so me and my sister can log onto our new family premium

Reply
1 Reply

Hey @muffe12346,

 

Thanks for reaching out.

 

Unfortunately, you can only switch from one Family plan to another once every 12 months.

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