impossible verification account family

[user-removed]

My Question or Issue

 One of my accounts family has been cancelled even if she resides to my same address. I have tried to re-send the invitation but it is not possible. I am very disappointed because it is not possible communicate directly with spotify. They postpone me to this useless community which is not even in my language!

[user-removed]

In reference to the mail of verification, I had also answered, but they have stopped me however!