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premium for family page goes black

premium for family page goes black

Hi, my premium for family page goes black on my desktop account. All other pages are fine. Does anybody know what's going on?

Susan

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3 Replies

Hey @susielein,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

 

Have a nice day!

LK608

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Thx! I will try!

No worries 🙂

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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