Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

3 times deduction

3 times deduction

 I subscribed to premium for students and spotify deducted 65 pesos on my account thrice (185 pesos). What does that mean? 

Reply
1 Reply

Hello! 🙂 This is from Spotify support: 

"If you sign up to the student discount but we can’t verify your student status, you might be notified of a charge. But because the signup wasn’t successful, no money will be taken. You might try this several times, incurring multiple notifications."

 

You should eventually get the money back.

Let me know how you go 🙂

 

https://support.spotify.com/sk/account_payment_help/payment_help/why-charged-twice/

Suggested posts