Cannot login in my university site

[FlorestNerd]

Plan

Premium Student

Country

Brazil

The student site the autenticator redirects me is not the student one. My student email cannot login in this site because it's only for professors and administrators, I even contected the university IT department and they said the email is the only one available.

Translation of the attachment? This user name is not correct. Verify if you type it correctly. In other case, contact the administrator.

Utilize the Unifor Online password.

[Mario]

Hey @FlorestNerd,

Thanks for reaching out about this here in the Community.

The issue here seems to be with the portal you're redirected to and the portal not working, because it's only for professors and staff, right? In this case, would you mind double-checking with your university if you can access a different portal (the one for students, and not staff of professors)? Your Spotify email address should work in this case.

Let us know how you get on and if there's anything else we can help with. Cheers!

[FlorestNerd]

Yes i can. https://uol.unifor.br/ it's the student portal for anything university related. But how can i login with it thro the spotify?

[Ver]

Hey @FlorestNerd,

Thanks for getting back to us 🙂

In order to activate the student discount, you'll need to first get verified by SheerID.

In case you experience an issue during the process of the verification, we'd suggest you head here and contact SheerID. The folks there can look into this further and give you more information about it.

You can also check this article for more information about the student discount.

If you need anything else, the Community is here for you.