Charge but still spotify free

[mflp]

I started to apply for the student descount and  I upload in the documents and I got the verification mail, i got the charged in my card  but I am still on spotify free. 

what can I do? or how do i get my money back or how do i get spotify premium without being charged again? 

[Daisy]

Hey @mflp.

Welcome to the Community!

If there's any charges on your statement showing as ‘pending’ or 'processing', this means your bank has put a temporary authorization on the funds, but no money has actually been taken. Once your student I.D is verified, the charge will go trough. If we're unable to verify, the money will reappear on your statement. This can take up to 48 hours, depending on your bank.

Thanks! Have a nice day 🙂