Charged for Student Premium Deal but did not get the Premium status

[byugirl07]

I got charged for the student premium deal but did not receive the upgrade to premium. There was no recepit record or even an email sent to me, just the charge in my bank account. What do I do? 

[Luke]

Hey @byugirl07,

when you didn't receive your Premium immediately, your payment must be showing as pending on your bank statement.

Could you please check that for me :)?

Have a great day!

LK608

[byugirl07]

Hi @LKROCK608
Thanks for your comment and willingness to help! I hoped that would be the
case but the charge definitely went through my bank account. /:

-byugirl07

[Luke]

Hey again @byugirl07,

please take a look at this support article. There you can find more info on 

"Why isn't my Premium subscription working?"

Let me know how it goes and

Have a nice day!

LK608

[Cemile2804]

Bende aynı durumdayım yardımcı olur musun düzeltebildin mi acaba