Charged for student plan, but no premium

[Brisiosorio5]

I went to see if I could get the student plan, but I couldn’t because i didn’t realize it was only for college students. I still put in all my information and took out the money. How can I get a refund!

[kejt_]

Hello @Brisiosorio5 and welcome to the community! 

A temporary charge goes through even if the student verification was successful or not. But it is only temporary charge on your credit card and they should disappear in a few days. 

The only charge that you actually have to pay for is if you were successfully verified for the student discount.

The verification process takes a while, so please wait a few days. 

Feel free to contact me if you need any further information 

Have a nice day 🙂