Spotify Community

chungks · 2019-01-08

Plan

Premium

Country

US

Device

Samsung Galaxy 8

Operating System

Android

My Question or Issue

I've renewed my student account twice since I have signed up. Currently, starting this month, I am being charged the regular $9.99 fee even though I'm still attending my last year at my university. Why has this occurred if I am allowed 3 renewals to cover for my 4 years at my University?

Maxim · 2019-01-09

Hey @chungks,

I'd recommend checking out this thread: https://community.spotify.com/t5/Newcomers-and-Contribution/How-to-renew-student-discount/td-p/11249....

I'll be here in case you need any further help.

Thanks!

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Had student account for only 3 years but being charged regular fee even though I'm still attending.

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Had student account for only 3 years but being charged regular fee even though I'm still attending.

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