Link to subscribe on student premium is not working

[Mamadou95]

Plan

Premium

Country : France

My Question or Issue

The link to subscribe on student premium is not working :

From this page : https://support.spotify.com/fr/account_payment_help/subscription_information/student-discount/

The link associated is this one : https://www.spotify.com/fr/student/?_ga=2.94008029.1775203715.1558030048-410407447.1556381742

With a 404 error page.

How can I subscribe now ?

Also I do not find the form to contact Spotify Customer service. Only FAQ. Where is it ?

Regards,

[Millijoy]

Created this account just to say: same here. The link leads to an empty page.

[Katerina]

Hey there @Mamadou95 and @Millijoy,

Thanks for reaching out here in the Community about this and welcome!

The link above works with no issues when we try it on our end.

In this case, we'd recommend giving it another try to access this page:

• In an incognito or private window in your browser. If that works with no issues, we'd suggest clearing your browser's cache and cookies memory.
• In a different device (for example, if you're currently having troubles from a mobile device, try upgrading from a desktop device instead).
• In a different internet connection.

Let us know how you get on! We'll be right here if you still need help.

Have a lovely day 🙂