New credit card information not working?

[dundabun]

I tried to update my payment plan with spotify premium for students so that I would be using my new credit card and every time I try to do so the payment doesn't go through. The bank says the payment isn't going through as well. I've tried cancelling the whole subscription to Spotify and Hulu but it still doesn't work and it tells me that Spotify is having problems verifying my account when I tried to cancel the subscription and add Hulu?

[LeoRager]

Hey everyone! Welcome to the Spotify Community 🙂
I thing we can troubleshoot this together.
Try doing these steps and checking if you meet all these requirements:

For more information you can check this support webpage and this support webpage.

Come back to us, if you need more help and we'll look under the hood 😉
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