Not Eligible for Student Discount

[Avdey]

I've recieved emails about the 99c for three months Student discount deal that comes with Hulu and Showtime, so I decided to try it out. I set up my account with SheerID and got sucessfully verified, but when I put in my payment details it said I wasn't eligible since I had taken a discount before. Am I just completely ineligible for the student discount even though I'm a student?

[Billy-J]

Hey @Avdey, welcome to the community. 

Hope you’re doing great!

Unfortunately, if you’ve already used this discount, your ineligible for this offer. Please make sure of the following:  

• You haven’t already claimed the discount on another Spotify account. Find other accounts.
• Your school is listed. If you didn’t see your school in the list during sign up, we're afraid you're not eligble right now. 
• You haven’t exceeded the 4-year limit. The discount lasts 12 months at a time, with the option to renew a maximum of 3 times as long as you're eligible. After 4 years, you're no longer eligible. 

Keep me posted 🙂

[Avdey]

I've never used a student discount before, the only discount I've ever used was a summer discount nearly a year or two ago.

[Billy-J]

@Avdey,

Thanks for the info!

In this case, could you try this using another browser or incognito mode?

If that doesn’t help, could you send me a screenshot of the error message being shown? Please hide sensitive info when posting to the community.

Plus, does trying another payment method help?

Keep me posted.

[Avdey]

IveI tried several different browsers and I'll try to get you the screenshot when I can but I don't have much in the way of other payment options at the time, I could try to set up a PayPal and see if that works but as for now all I've got is the one card.

[Billy-J]

@Avdey,

Thanks for the info! 

Yes, I’d recommend using PayPal to see if that makes a difference. If that doesn’t help, still send me the screenshot of the error message you encounter 🙂

Keep me posted.