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On Student Sign-up, the "University of California, Irvine" shows incorrectly

On Student Sign-up, the "University of California, Irvine" shows incorrectly

On Student Sign-Up, the "University of California, Irvine" shows as "University of California Irvine Law" and "University of California - Irvine Law." Neither of which work for the "University of California, Irvine" (NOT Law School). Anyone know how to request this be changed?

 

When I use suggest a new College or University, the list of countries ends with T and will NOT show United States. In other words, it's not possible to suggest a College or University from the United States.

 

I cannot be the only one who finds this set-up process a poor example Spotify customer service?

 

Sure, I can ask to be manually validated, but why should I and the 33,000 other students who attend University of California, Irvine be required to go through a more complicated and lengthy enrollment process because of two seperate programming issues.

 

Thanks for your assistance

 

 

Reply
1 Reply

I wrote to SheerID with my concerns. Here's part of their reply, "Thank you for letting us know that the two University of California, in the drop-down list shows Irvine Law school. Not the University of California - Irvine. Which, makes you go through the manual verification process. 

As a third-party verification company, SheerID assists solely with the verification process. We do not have the ability to add or make changes to the schools on the drop-down menu.

Please contact Spotify for further assistance with correcting the school name error. Spotify’s customer support team can be reached at https://www.spotify.com/about-us/contact"

 

So it looks like this issue is entirely for Spotify Customer Service to resolve...

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