Premium for student payment dosen't work

[dimir]

I just ordred a premium student spotify and verfied and then an email that I have to click on the link to finish the payment but it doesnt work so I fill same bank info again and it was same problem. Now when I look at my bank it has charged me two times and still I haven't get any premium.

Can someone help me ??

[Maxim]

Hey @dimir,

It's very likely just a pending charge if you haven't received a receipt from Spotify via Email: https://support.spotify.com/account_payment_help/managing_payments/pending-charges/

🙂

[dimir]

What a wonderfull support lol. I still need help. I have boughted two times due it's not working with your student premium.

So will I get back these 49 x2 on my card again or tell me what should I do and don't give me links that tell other issues.

[Maxim]

You should take a look at the support article linked above.

Have you tried manually verifying yourself as a student here yet: https://spotify.sheerid.com/?

[dimir]

Yes I tried , read my thread because you think it's only me who have this problem when this is a bug from your side.

[Maxim]

The charge(s) on your statement should show as pending/pre-auth, meaning no money's been taken and that the funds should reappear on yout statement soon.

Can you please try to verify your student discount details and resubscribe at spotify.com/student or manually at https://spotify.sheerid.com/?



Addionatilly, you could also ask if he's getting any error messages. If he does, ask for the exact message. Asking for a screenshot will also be super helpful.

[dimir]

I study in Sweden does this student discount works in sweden?

[Maxim]

The student discount is currently not available in Sweden, but i'll make sure to pass your feedback onto Spotify about this.

The pending charges should drop soon. 🙂

[dimir]

Traitor of Spotify crew and owner those of Swedish background , a Swedish company who don't offer discount for their own people shouldn't have right to run a company here in Sweden.

Förrädare hela högen som jobbar på Spotify och prioriterar icke svenska medborgare och istället går och ger förmåner till andra bara för ni ska få klapp på axeln att ni är icke rasister.