Recover lost account and student email

[tigercub2969]

Plan

Premium Student

USA

Device

Iphone 11 and MacBook Air 2019

My Question or Issue

Hi there,

A few days ago, I was logged out of all of my spotify accounts and my normal email account isnt working to access again. Im not sure if this is an issue with hacking or if it's because my school email was recently changed. Can someone help recover the account?

I can provide other forms of verification, but cant access email to reset password.

[MihailY]

Hey @tigercub2969,

Thanks for reaching out.

If you suspect unauthorized access to your account, we'd suggest checking out this support page article. There you'll find all the info you need to secure your account.

We hope this helps!

Take care,