SheerID manual verification not working

[jlep227]

Plan

Student Premium

Country

 US

Device

Samsung Galaxy 9

Operating System

Android 

My Question or Issue

 So I was just told ro re-verify for spotify premium student and I did using the manual sheerID verification. It was successful, and when I click the link to apply it to my account it does not work. Any reason for this?

[Brunelicia]

Hi there,

Can you please share a screenshot of the error message you're getting?

Thanks! 🙂

[jlep227]

It's actually not giving me an error, I clicked the link to re-verify and my account subscription page pops up, with no option to re-verify.

[Brunelicia]

Alright, can you please share a screenshot of the status of this page?

[bso118]

I'm having this same problem. I've tried several different ways to accomplish this task, but without success. I've emailed SheerID as well as YouTube and I'm not getting the help I need. They keep telling me to do the same thing that I've been doing that isn't working bc the link is broken or the page isn't working or whatever.

What can I do so that I can move on and do other things with my life besides trying to renew my membership before it expires? I am neurodivergent and I'm afraid if I don't take care of this RIGHT NOW that it'll get pushed so far back on one of the multiple burners that it'll get forgotten and I will have to go through the whole process of signing up again.