Spotify Community

millieyu816 · 2017-07-16

When i entered the card details for a student subscription and went to the details page about my university i noticed that i was not eligable to go through with it so i closed my screen. But, on my bank account it says that it charged me but i dont have a subscription on my spotify account. can i get my money back?

Maria_B · 2017-07-21

Hey @millieyu816!

Welcome to the Spotify Community.

In this case, it's very likely just a pending charge if you haven't received a receipt from Spotify via Email. There's more info about this here.

If there's anything else that we can help you with, please let us know. We're always here for you 🙂

Maria_BModerator

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