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Spotify got the money, but didnt change my abo

Spotify got the money, but didnt change my abo

I am furious, because I paid 7 days ago for my students premium and I have still the FREE option! Spotify also doesnt have any help- services (to be hones, your FAQ doesnt help at all !).

I paid for premium, you got the money and I would like to have any logical explaination, why the **bleep** it doesnt work!  I have only one spotify account on my name and I clicked it also from this account so there is no sorry. 😕

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