Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify student premium not working on mobile

Spotify student premium not working on mobile

Plan

Student Premium

Country

U.S

Device

Samsung Galaxy 9+

Operating System

(Windows 10)

 

My Question or Issue

I've paid for Student premium, it works on PC but when on Mobile, it says I'm still using a free account despite it saying I'm subscribed on PC. I've reinstalled, cleared data, and logged in and out multiple times.

Reply
2 Replies

It fixed itself after a few hours.

Hey @Ceriral.

 

Glad to hear you were able to resolve this on your own 🙂

 

If you ever find that your subscription isn't active on your account and you're paying for Premium, then it's very likely that you've logged in to the wrong account.

 

Make sure to check out this support article for the steps to follow in such situations.

 

Take care 🙂

Suggested posts