Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Student Discount

Student Discount

I have a problem completing my purchase of Spotify Student Discount promo. I complied to the requirements needed to avail the promo, however, there's a problem on the completion of my purchase. I received an email from SheerID Verification and it stated that I am "verified" and i have to go back to Spotify to complete my purchase. I clicked the complete the purchase button but it only redirected me to a page not found webpage. How will I fix this?

Screenshot_20180211-223756.jpg
Screenshot_20180211-223819.jpg
Reply
1 Reply

Hi @ZaraMia, welcome to the Spotify Community!

 

In this case, we recommend that you contact us here or through our official social media channels on Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

 

Let us know how it goes and if you have any other questions.

 

Have a nice day 🙂

Suggested posts