Verified as student but charged as standard Premium

[QSJenna]

Plan

Premium - Student

Country

New Zealand

Device

PC and Iphone 6s

Operating System

Windows and Apple IOS

My Question or Issue

So I am a student, and recently re-verified my student status, but this month I have been charged the full amount for Spotify Premium and when I go to try and verify again, it says I have already done this .... how do I get my discount refunded and ensure next month I don't get overcharged again?

[Brunelicia]

Hi @QSJenna,

Welcome to the Community! Thanks for reaching out.

Do not worry, this is a problem that many users are facing in the discount for students. The best way to resolve this is to contact the customer support team here. They will be able to take a look at your account and see what is happening.

I hope this helps, if you have more questions, I'll be here to help you. 🙂