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Wrong email for confirmation of my student ID

Wrong email for confirmation of my student ID

Hey, i’ve had a problem with my Spotify Subscription. For the last years i have a student subscription, moreover last week i checked my student ID in order to confirm my Student Plan. Apparently i made a mistake with my email, and i was charged with the Individual plan. I contacted the SheerID  Support and they told me that i have to contact Spotify Customer Support in order to fix this issue.

 **bleep**

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3 Replies

Hi there @eva42,

Thanks for stopping by the Community!

I get that you need help with your student subscription, however the Community is a public forum and it's not the right kind of platform for supporting issues that concern your personal data and account changes. The best way to go is to use the contact options here to reach to our Support team and they can give you a hand with this matter, privately.


Hope this clears things up. If you have any questions or need anything else, the Community is here for you.

Kiril Moderator
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I was signing up for premium account for students. And I saw that my Id was already attempted to be used. I did not use it. And now I am unable to buy it. What should I do in this case. I can assure you that my Id has not been used for buying premium by me.

As I said I can't receive the student verification code because i typed in the wrong email can anyone help me with that please?
Thanks.

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