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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25100 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25100 Views
  • 19 replies
  • 0 likes

Help for student discount

Hello, i will enter a "Classe Préparatoire aux Grandes Écoles" (CPGE) and so i'm a student , but there is not my school in the case because it's an high school. Thanks you PlanFree/PremiumCountry FrenchDeviceiPhone SEOperating SystemiOS 10 My Questio...

  • Newbie
  • Hello, i will enter a "Classe Préparatoire aux Grandes Écoles" (CPGE) and so i'm a student , but there is not my school in the case because it's an high school. Thanks you  Plan Free/Premium ...
  • Bethany_Dawn
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • Student
  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify studenti e 18 app

Salve,volevo sapere se fosse possibile pagare Spotify studenti con il 18 app e se si quale fosse la procedura

  • Newbie
  • Salve,volevo sapere se fosse possibile pagare Spotify studenti con il 18 app e se si quale fosse la procedura
  • Aimee_T
  • Roadie
  • 1475 Views
  • 1 replies
  • 3 likes
  • Student
  • 1475 Views
  • 1 replies
  • 3 likes

Spotify charges twice

Hi all!Could you help me please? Today I've just changed my premium account for student's discount, but Spotify charged me twice. Is there any option to cashback the first payment after my student's accout being verified? Best regards,Vitaliy

  • Newbie
  • Hi all! Could you help me please? Today I've just changed my premium account for student's discount, but Spotify charged me twice. Is there any option to cashback the first payment after my studen...
  • Luke
  • Spotify Star
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mudança de forma pagamento plano estudantes

Boa tarde. Minha conta tem o desconto para estudantes, porem recentemente canceli meu cartão de credito, e minha conta sera cancelada. Gostaria de mudar o pagamento para boleto ou possivelmete debito cartão caixa, mas essas opções nao estão disponive...

  • Newbie
  • Boa tarde.   Minha conta tem o desconto para estudantes, porem recentemente canceli meu cartão de credito, e minha conta sera cancelada. Gostaria de mudar o pagamento para boleto ou possiv...
  • Bittencourt
  • Spotify Star
  • 419 Views
  • 2 replies
  • 0 likes
  • Student
  • 419 Views
  • 2 replies
  • 0 likes

Florida Polytechnic University is not a recognized university

I am a student at Florida polytechnic university and am trying to apply for a student discount but the student verification system is saying that my university is not a qualifying school. It recieved accreditation over a year ago and is complient wit...

  • Newbie
  •   I am a student at Florida polytechnic university and am trying to apply for a student discount but the student verification system is saying that my university is not a qualifying school. It ...
  • Billy-J
  • Spotify Star
  • 497 Views
  • 1 replies
  • 0 likes
  • Student
  • 497 Views
  • 1 replies
  • 0 likes

Payment fail

The student discount don’t accept my credit card.

  • Newbie
  • The student discount don’t accept my credit card.
  • Luke
  • Spotify Star
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Problema com a conta universitaria

Estou com um problema com a fatura, fim a solicitação do desconto de universitario e fui aprovado, e estava ativado, quando hpoje dia da minha fatura e foi debitado o valor inteiro, achei estranho e fui conferir a conta, e estava la novamente para at...

  • Newbie
  • Estou com um problema com a fatura, fim a solicitação do desconto de universitario e fui aprovado, e estava ativado, quando hpoje dia da minha fatura e foi debitado o valor inteiro, achei estranho e ...
  • Bittencourt
  • Spotify Star
  • 324 Views
  • 1 replies
  • 0 likes
  • Student
  • 324 Views
  • 1 replies
  • 0 likes

Não consigo desconto universitário

Me cadastrei no Spotify Universitário e não sei como prosseguirNão me foi pedido o número de cartão para efetuar o pagamento e nem nada do tipoComo faço para conseguir o desconto?

  • Casual Listener
  • Me cadastrei no Spotify Universitário e não sei como prosseguir Não me foi pedido o número de cartão para efetuar o pagamento e nem nada do tipo Como faço para conseguir o desconto?  
  • Bittencourt
  • Spotify Star
  • 640 Views
  • 3 replies
  • 0 likes
  • Student
  • 640 Views
  • 3 replies
  • 0 likes

Superuser Contribution Desconto de Universitários?

PlanPremium (Univ Student)CountryBrazil DeviceGalaxy S9 My Question or Issue Obtive o descontovpara universitários mas ao pagar o plano Premium me foi cobrado R$16,90. Por que isso aconteceu?

  • Newbie
  • Plan Premium (Univ Student) Country Brazil   Device Galaxy S9   My Question or Issue   Obtive o descontovpara universitários mas ao pagar o plano Premium me foi cobrado R$16,...
  • SergioDavid
  • Roadie
  • 540 Views
  • 5 replies
  • 1 likes
  • Student
  • 540 Views
  • 5 replies
  • 1 likes

Superuser Contribution Problems with Spotify Premium for Students + Hulu

Hey everyone, So I signed up for Premium for Students almost a year ago and set up my Hulu account at the same time today. I checked today and my Hulu account didn't have a subscription link anymore and no matter how hard I tried I couldn't link it b...

  • Casual Listener
  • Hey everyone,   So I signed up for Premium for Students almost a year ago and set up my Hulu account at the same time today. I checked today and my Hulu account didn't have a subscription l...
  • SergioDavid
  • Roadie
  • 1543 Views
  • 3 replies
  • 0 likes
  • Student
  • 1543 Views
  • 3 replies
  • 0 likes

Am I being charged twice?

Hi there, so I’m sitting here looking at my cc balance,I realized I didn’t renew my student subscription in January and I was charged $9.99, I renewed my student status right now and had to put my cc info again, am I going to be charged twice for thi...

  • Newbie
  • Hi there,  so I’m sitting here looking at my cc balance,I realized I didn’t renew my student subscription in January and I was charged $9.99, I renewed my student status right now and had to pu...
  • Billy-J
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • Student
  • 364 Views
  • 1 replies
  • 0 likes

problems with the plan for students

PlanPremiumCountry ItalyDeviceiPhone 6sOperating SystemiOSMy Question or IssueI attend a private university in Italy but this university is not in the list of the university certified in the Spotify SheedID what I can do ?

  • Newbie
  • Plan Premium Country  Italy Device iPhone 6s Operating System iOS My Question or Issue I attend a private university in Italy but this university is not in the list of the university ce...
  • Billy-J
  • Spotify Star
  • 429 Views
  • 1 replies
  • 0 likes
  • Student
  • 429 Views
  • 1 replies
  • 0 likes

Spotify charging full price in stead of student discount

PlanStudent Country Australia My Question or Issue I just realised ive been totally scammed even though i got my student status verified ive been charged full price this entire time. ill be taking my business elsewhere unless i get refunded the money...

  • Newbie
  • Plan Student  Country  Australia   My Question or Issue  I just realised ive been totally scammed even though i got my student status verified ive been charged full price th...
  • Billy-J
  • Spotify Star
  • 377 Views
  • 1 replies
  • 0 likes
  • no
  • 377 Views
  • 1 replies
  • 0 likes

unable to use my student discount

I had a student premium account and I was based in the Czech Republic. I was required to cancell my subscription because of the change of country and payment method. However, when trying to use my student account again, (This discount is valid until:...

  • Newbie
  • I had a student premium account and I was based in the Czech Republic. I was required to cancell my subscription because of the change of country and payment method. However,  when trying to use...
  • bailey142
  • Newbie
  • 372 Views
  • 1 replies
  • 1 likes
  • Student
  • 372 Views
  • 1 replies
  • 1 likes

Solved!! Student Discount verification issues. Can you help?

Plan Free/Premium Country Germany My Question or Issue I'm trying to renew my student status with verified unidays account, but the page does not proceed.

  • Casual Listener
  • Plan Free/Premium Country Germany   My Question or Issue I'm trying to renew my student status with verified unidays account, but the page does not proceed.
  • Billy-J
  • Spotify Star
  • 832 Views
  • 3 replies
  • 0 likes
  • Student
  • 832 Views
  • 3 replies
  • 0 likes

Charged for both premium and student discount

I was already subscribed to premium when I subscribed to the student discount + hulu, and my card says that I am being charged for both. How do I get rid of the $10.59 premium charge?

  • Newbie
  • I was already subscribed to premium when I subscribed to the student discount + hulu, and my card says that I am being charged for both. How do I get rid of the $10.59 premium charge?
  • Luke
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Payment Failed

When i try and pay for student discount for premium, it says payment method failed. plz help

  • Newbie
  • When i try and pay for student discount for premium, it says payment method failed. plz help
  • Luke
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Premium for students

Hi!Today I received e-mail from Spotify and SheerID about positive verification to get student's premium discount. However my confirmation link doesn't work. Can you help me, please? :v

  • Newbie
  • Hi! Today I received e-mail from Spotify and SheerID about positive verification to get student's premium discount. However my confirmation link doesn't work. Can you help me, please? :v
  • Luke
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Stuck at student verification

Hi, after verifying my student status, I am stuck on the current screen. Is there any way to advance past this? I have tried the solutions that have posted in other topics such as clearing my history, using an incognito browser, and even using my pho...

2018-08-14.png
  • Casual Listener
  •   Hi, after verifying my student status, I am stuck on the current screen. Is there any way to advance past this? I have tried the solutions that have posted in other topics such as clearing my...
  • redlava
  • Casual Listener
  • 10547 Views
  • 11 replies
  • 3 likes
  • Student discount USA
  • 10547 Views
  • 11 replies
  • 3 likes

Student discount charges €10

PlanPremiumCountry BelgiumDeviceIphone 7Operating SystemiOS 11 My Question or Issue Hey, I have Spotify for Students but it still says it’s going to charge €10 instead of €5.Any idea how to fix this or will it only charge €5?Thanks

  • Casual Listener
  •   Plan Premium Country  Belgium Device Iphone 7 Operating System iOS 11   My Question or Issue   Hey, I have Spotify for Students but it still says it’s going to c...
  • Billy-J
  • Spotify Star
  • 404 Views
  • 3 replies
  • 0 likes
  • Student
  • 404 Views
  • 3 replies
  • 0 likes